Closed Bug 157176 Opened 24 years ago Closed 24 years ago

Mail messages can only be satisfactorily saved to disk if not renamed

Categories

(MailNews Core :: Backend, defect)

PowerPC
Mac System 9.x
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 96134

People

(Reporter: michael.graubart7, Assigned: mscott)

Details

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.1a) Gecko/20020611 BuildID: 2002061103 If an e-mail message is downloaded and then saved to disk by clicking 'Save as…' and 'File' (or typing Command-S), a dialog appears, offering to save it as 'message.eml'. If this name is accepted, the resulting file saved to disk can subsequently be opened and read. If, however, one opts to give the file a new name either before or after saving and subsequently tries to open it, a new dialog appears, asking whether one wants to save the message to disk. If one does so, the end result is either circular (in that if one again tries to open the file one gets back to the dialog) or an HTML version of the message which is hard to read. Renaming is essential if one wants to save several messages one after another; otherwise one has to save each one to a different folder. Reproducible: Always Steps to Reproduce: 1. When a message has been received, select it and choose 'Save as…' and 'File' from the File menu, or type Command-S. 2. In the resulting dialog, type a new name for the file to be saved, and save it. 3. Go offline and try to open the saved message. Actual Results: The result is either circular (in that if one again tries to open the file one gets back to the dialog) or an HTML version of the message which is hard to read. Expected Results: One should end up with a saved file with its new name, and one should be able to open and read this or print it after going offline. Classic theme.
QA Contact: gayatri → gchan
Unable to reproduce using 20020705 build. I'm able to save using filename gregg.eml, and can open and read this file even after going offline. Will regress back to build reporter is using to try and reproduce.
Tested on Mac 9.1, using Classic theme. I downloaded trunk build 2002061103 - Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.1a) Gecko/20020611, but still cannot reproduce. I'm able to rename a mail message to anything.eml and save it locally, then after going offline I'm able to open and read each .eml file, regardless of it's name.
Additional Comment #2 From Gregg Meehan 2002-07-12 17:05 explains it all: one has to retain ".eml" at the end of the file name. How curious!
reporter, I'm little confused. Are you saying that the problem is you can't save a mail mesg other than as *.eml file? That if you try to save it as foo.txt or foo.html that it doesn't work? If so that's bug 96134. If you are not offline does this problem still occur?
I haven't tried foo.txt or foo.html. It would never have occurred to me. In other mail systems, one can name an e-mail file Charlie or Susan or Joe Bloggs or Crocodile's Teeth and still save it to disk. I can't remember whether I tried saving it while online, but it shouldn't make any difference, since the message will already have been downloaded.
Reporter, I talked to one of our mac guys, I believe you are running into bug 96134. Using trunk 2002071808 build on Mac 9.2.2, I was able to reproduce your problem. after saving a mail mesg (online or offline) locally to my computer, when I try to double click on it to open (it shows mozilla icon), i get the mesg 'do you want to open this or save it' instead of mail just opening. Since in windows, we don't save the right file extension, we aren't also saving it right so that in Mac, it will open up correctly. That 'recursive' dialog you see, is because Mac is saying I dont know what type of file this is. So if that other bug gets fixed, your bug will to. marking as dupe of bug 96134. *** This bug has been marked as a duplicate of 96134 ***
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago
Resolution: --- → DUPLICATE
verified dup
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
You need to log in before you can comment on or make changes to this bug.