157833 - print preview and print dont produce same output

Status: RESOLVED INVALID

(Core :: Print Preview, defect)

Description

[David]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020710
BuildID:    20020710

I have noticed that print preview and print often disagree.  In particular when
I try to print yahoo "text" driving directions, often the number of lines that
appear on the page differs between the two.

Furthermore, I have noticed that changing the text size (for example, by using a
mouse wheel) has no effect on either print preview or print.  It seems like one
should be able to change the screen font size and have that affect printing.

Reproducible: Always
Steps to Reproduce:
1.go to yahoo maps, get some driving directions and go to the text version of
the directions.
2. Compare print preview and print - not always the same, especially if you use
non-default setting for in the Preferences->Appearance->Fonts.
3. Change the screen text size using Ctrl-+ or wheel mouse and try print preview
again.  No effect.

Actual Results:  Printed material does not reflect screen font size.

Expected Results:  Printed material should use same fonts as screen

Comment 1

[Alexander Opitz]

Reporter can you reproduce this bug with a newer build (1.4 final)?
If not, then please close this bug as worksforme. Thanks.

Comment 2

[:aceman]

Attachment: Screen shot of a wrongly rendered print preview

I can confirm with Mozilla 1.6 final, that printout can differ from the print
preview. The page in the attachment is shown wrongly (the gaps and lines around
links) but is printed correctly.

Comment 3

[Atlanx]

I'm using Mozilla 1.7 RC1 and printing makes the same problems since Mozilla 1.x.
- Print and Print Preview differs
  e.g. In Print Preview you see one Page and printed are two.
  Try to print this page: http://www.nnanime.com/azumanga/azu1-015b.html
  You will get two pages printed. One good and one which includes the same 
  pictures but upset to 100 Pixel height.

Reproducible: Always 
System 1: WinNT4 SP6 . Printer: HP MV4 Laser
System 2: WinXP SP1 . Printer: Epson Stylus Color 600

Actual Results: One damaged print in addition. Pictures upset.

Expected Results: Printout and PrintPreview should be the same.

Comment 4

[Atlanx]

Attachment: PNG shows the result of printing one page.

In print preview you see only one page but there will be a second with a
damaged picture.

Comment 5

[Florian Hars]

I can confirm this behaviour in 
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.7) Gecko/20040616

Comment 6

[Tom Williams]

I'm seeing something similar to this where an HTML 4 page saved via AbiWord
displays just fine in Mozilla but when I view the print preview, the centered
heading at the top is no longer centered but left justified.

Comment 7

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 8

[Florian Hars]

I haven't seen this bug in a long time, but just on the day of the auto-resolve
message, I saw it again: I tried to print the google maps api docs at
http://www.google.com/apis/maps/documentation/, the preview shows 13 pages (with
an ugly gray box over the first page), while actually printing the document
produces 18 pages (without the ugly grey box). This is
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.7.12) Gecko/20050922
Firefox/1.0.4 (Ubuntu package 1.0.7)

Comment 9

[Bryan Hanks]

Unable to reproduce this bug on
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915
Firefox/1.0.7

Steps to reproduce:
- Go to http://www.nnanime.com/azumanga/azu1-015b.html
- Select print preview
- Print page

Actual results: preview shows two pages, actual print on two pages
Expected results: preview shows two pages, actual print on two pages

Comment 10

[Wayne Mery (:wsmwk)]

please try a trunk build and report back - i think it's fixed
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/

knocked off "font size" from summary - that's a different bug

Comment 11

[Wayne Mery (:wsmwk)]

closing this bug invalid.

The original reporter is gone, the report attempts to address multiple issues, for a 3 year old build, and has since become a sink for multiple symptoms and multiple OSes. 

If you have a print preview problem using a current release (1.5 is now current), skim the long list of preview bugs (below) and if one matches your OS and symptoms hook up to it. If not, please file a new bug with good detail and if possible test with a nightly trunk build to see first if it's fixed on trunk.

Please only one specific problem in each bug report. See https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html

https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=Core&component=Print+Preview&resolution=---&bug_severity=major&bug_severity=normal&op_sys=All&op_sys=Windows+95&op_sys=Windows+98&op_sys=Windows+ME&op_sys=Windows+2000&op_sys=Windows+NT&op_sys=Windows+XP&op_sys=Windows+Server+2003&op_sys=Windows+CE&op_sys=Mac+System+7&op_sys=Mac+System+7.5&op_sys=Mac+System+7.6.1&op_sys=Mac+System+8.0&op_sys=Mac+System+8.5&op_sys=Mac+System+8.6&op_sys=Mac+System+9.x&op_sys=MacOS+X&op_sys=Linux&op_sys=BSDI&op_sys=FreeBSD&op_sys=NetBSD&op_sys=OpenBSD&op_sys=AIX&op_sys=BeOS&op_sys=HP-UX&op_sys=IRIX&op_sys=Neutrino&op_sys=OpenVMS&op_sys=OS%2F2&op_sys=OSF%2F1&op_sys=Solaris&op_sys=SunOS&op_sys=Other&chfieldto=Now