New empty profile after de-installing then reinstalling the same Windows 64-bit Firefox
Categories
(Toolkit :: Startup and Profile System, defect)
Tracking
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People
(Reporter: fgrieu, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
A Win10 x64 system initially using 32-bit Firefox got automatically updated. It thus used FF 69.0 64-bit running from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe". Everything was smooth.
I uninstalled Firefox (using add/remove programs), then reinstalled (standalone 64-bit installer for 69.0 64-bit). It installed and run from "C:\Program Files\Mozilla Firefox\firefox.exe" (that was the intent).
Actual results:
A new empty profile was created. I found no way to restore the previous one (and use my stored passwords, links..) by tweaking profiles.ini. New empty profiles kept being created at each launch.
(I since uninstalled firefox, re-installed the 32-bit version, then the 64-bit version which thus got back to "C:\Program Files (x86)\Mozilla Firefox\firefox.exe", restored a copy of profile.ini and installs.ini, and now live mostly happy).
Expected results:
Uninstalling and reinstalling Firefox, especially the same version (69.0 64-bit) should cause no profile loss.
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Comment 1•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Comment 2•5 years ago
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The priority flag is not set for this bug.
:mossop, could you have a look please?
For more information, please visit auto_nag documentation.
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Comment 3•5 years ago
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Not going to fix this at this point.
You should be able to switch back to your old profile through about:profiles.
Description
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