Firefox won't launch Ubuntu 12.04 LTS
Categories
(Core :: Widget: Gtk, defect, P5)
Tracking
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People
(Reporter: keepitsimplestupid, Unassigned, NeedInfo)
Details
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
Steps to reproduce:
Just did an update from 68.0.1 yesterday.
Installing 68.0b8 won't work either. That's when I first discovered it.
Actual results:
Click on the Firefox ICON and NOTHING happens. I need to install a lower version.
Expected results:
Firefox should have launched.
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Comment 1•6 years ago
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Hi keepitsimple, I tried to reproduce this issue on Newer versions of Ubuntu, we currently only have from 16.04 Up but without success,Firefox starts without issues, there are a few things that you can try though:
You can download our latest Nightly build from here: https://nightly.mozilla.org/ and see if it starts.
You can try starting Firefox via Profile Manager you have the steps here:
Please let us know if any of these work.
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Comment 2•6 years ago
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Nightly won;t launch, but here is some good info:
Tried to launch nightly via the command line and got:
ubuntu@ubuntu:~/Desktop/Firefox71$ /home/ubuntu/Desktop/Firefox71/firefox/firefox
XPCOMGlueLoad error for file /home/ubuntu/Desktop/Firefox71/firefox/libxul.so:
/home/ubuntu/Desktop/Firefox71/firefox/libxul.so: undefined symbol: dbus_validate_interface
Couldn't load XPCOM.
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Comment 3•6 years ago
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Since we don't have the proper environment to reproduce this issue I will set the component for it and maybe one of our developers can take a look.
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Comment 4•5 years ago
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Hello
I have the same issue on Fedora 17 after automatic update to FFox 70 occured.
I had to revert back to FFox 67 to get my browser ok... and needed to (temporarily) disable automatic updates :-(
I'm not an expert but noticed that libxul.so is provided by xulrunner-22 on my system... about which I've read that it was no longer used by FF... weird for me (but i'm not an expert as i wrote)
Did you get time to investigate since last comment please?
Thank you
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Comment 5•5 years ago
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https://wiki.ubuntu.com/Releases#Extended_Security_Maintenance
Ubuntu 12.04 End of Life was April 2017, end of security maintenance April 2019:
It is insane to stick to an unsupported 8 year old OS. Please upgrade as soon as possible.
I have the same issue on Fedora 17
https://fedoraproject.org/wiki/End_of_life#Unsupported_Fedora_Releases
Fedora 17 | Released: 2012-05-29 | End of Life: 2013-07-30 | Maintained for: 427 days
Please consider closing this report as wontfix.
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Comment 6•5 years ago
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I agree that Fedora 17 is old but my system works fine including FFox 67. My question was not intended for you to support Fedora17 but rather try to have a rational explanation about why FF68+ stops working ; in other words: what are the system prerequisites that FF68+ doesn't find anymore?
I would appreciate this explanation to understand the necessity of upgrading my linux box... as I thought that FFox was quite system-agnostic
Rgds
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Comment 7•5 years ago
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You need to upgrade your dbus version to 1.6.0 in order to run it on such old system.
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Comment 8•5 years ago
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btw. It may be fixed by run-time check/load of dbus_validate_interface() function and disable dbus interface in this case.
See https://searchfox.org/mozilla-central/rev/dd1dafd5c9c05640e76af30b58749076e0199704/widget/gtk/nsWindow.cpp#1356 for instance. I can reaview such patch if you create it.
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Comment 9•5 years ago
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Looks like we'd need to update rust code for it:
https://searchfox.org/mozilla-central/source/third_party/rust/dbus/src/strings.rs#165
https://searchfox.org/mozilla-central/source/third_party/rust/libdbus-sys/src/lib.rs#258
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Comment 10•5 years ago
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Thank you for your time and finding this dbus version mismatch. I'll have a look to dbus upgrade, but i won't touch source code as i'm not skilled and equipped to recompile everything... and lastly, i'll consider updating my system
Rgds
Description
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