158845 - Mail accounts, emails and preferences disappears

Status: RESOLVED DUPLICATE of bug 155080

(SeaMonkey :: General, defect)

Description

[Dario]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1b) Gecko/20020721
BuildID:    2002072104

It´s the second time that happend to me, suddenly all my mails, accounts
information and preferences are lost, but I didn´t deleted o changed anything.
The only thing I do is update mozilla every day (uninstalling the previous
version but not touching the profiles)

Reproducible: Didn't try

Comment 1

[R.K.Aa.]

when you say they disappear: are the files actually deleted, or is it mozilla
that suddenly can't "locate" your profile?

Comment 2

[Dario]

Mozilla suddenly can't "locate" my profile, I found the files in the profile
folder (Windows\Application Data\Mozilla\Profiles...)

Comment 3

[Dario]

How can I fix that?

Comment 4

[Matthias Versen [:Matti]]

Create a new profile with the exact same Name of the old profile.

Do you use quicklaunch ?

Comment 5

[Wesha]

No actual data loss.

severity ==> major

Comment 6

[Wesha]

Duping to general "please redo profile handling logic" bug. We should revamp the
whole thing to something more stable rather than fix every single issue caused
by the unreliable core.

*** This bug has been marked as a duplicate of 126239 ***

Comment 7

[Matthias Versen [:Matti]]

.

Comment 8

[Grace Bush]

see also bug 155080

Comment 9

[Dario]

Yes, I use Quick lunch

Comment 10

[R.K.Aa.]

The only time i know of when mozilla can't find my profile, is when appreg is
corrupted. Deleting it and creating a new with exact same name as the old cures
everything. That's on Linux. The equivalent filename on windows i believe is
registry.dat ?

There are several bugs about corruption of that file on *nix OS'es at least.

Comment 11

[Matthias Versen [:Matti]]

*** This bug has been marked as a duplicate of 155080 ***