1593008 - New version FF 70.0 takes more than 15 sec to start

Status: VERIFIED WORKSFORME

(Toolkit :: Startup and Profile System, defect)

Description

[olivier75015]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
Firefox for Android

Steps to reproduce:

I started Firefrow from the icon

Actual results:

Firefox takes more tahn 15 sec to strart

Expected results:

1 or 2 sec befor starting

Comment 1

[olivier75015]

Widows seven home premium 64 bit sp1
Intel core i5 3570K
SSD Samsung
Bitdefender version 2019

Comment 2

[Andre Klapper]

Please see https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up and https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down and report back.

Comment 3

[Pablo]

Hi olivier
I tried to replicate the issue using windows7 64bit and the latest firefox release 70.0.1
but it launches right away. The machine is really old too and doesnt have an SSD.

Please download the latest Firefox Nightly release from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Lastly test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Regards
Pablo

Comment 4

[olivier75015]

(In reply to Pablo from comment #3)

Hi olivier
I tried to replicate the issue using windows7 64bit and the latest firefox release 70.0.1
but it launches right away. The machine is really old too and doesnt have an SSD.

Please download the latest Firefox Nightly release from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Lastly test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Regards
Pablo

Hi Pablo,
Thak you for your help.' I appreciate very much but I am sorry for my late answer , I am busy at the moment.
Report : I downloaded and tested Nighly relase: The speed is prefect 2 sec max to start but have loosen all may bookmarks.
What can I do know ?
Thank you.
Best regards.
Olivier

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:mossop, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 6

[Dave Townsend [:mossop]]

(In reply to olivier75015 from comment #4)

(In reply to Pablo from comment #3)

Hi olivier
I tried to replicate the issue using windows7 64bit and the latest firefox release 70.0.1
but it launches right away. The machine is really old too and doesnt have an SSD.

Please download the latest Firefox Nightly release from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Lastly test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Regards
Pablo

Hi Pablo,
Thak you for your help.' I appreciate very much but I am sorry for my late answer , I am busy at the moment.
Report : I downloaded and tested Nighly relase: The speed is prefect 2 sec max to start but have loosen all may bookmarks.
What can I do know ?
Thank you.
Best regards.
Olivier

Please visit https://support.mozilla.org for support with your bookmarks. Otherwise it sounds like this issue is solved in the latest version.

Comment 7

[olivier75015]

Good Evening,
I'm sorry but my issue isn't resolved.
Best regards.
Olivier

Comment 8

[Dave Townsend [:mossop]]

(In reply to olivier75015 from comment #7)

Good Evening,
I'm sorry but my issue isn't resolved.
Best regards.
Olivier

Can you explain what is not resolved about it? You said that startup time on Nightly was fine.

Comment 9

[olivier75015]

We solved the issue with Geckzone this morning;
Thank you very much for your help.
Best regards
Olivier