15955 - Crashes on startup on Windows 2000 Beta 3 and RC2

Status: VERIFIED DUPLICATE of bug 5369

(SeaMonkey :: General, defect, P1)

Description

[Thomas Winzig]

My system: Celeron 300A overclocked to 450Mhz. 160MB RAM. nvidia RivaTNT video.

I've been having this problem since at least M8, perhaps before
that one. I've tried each milestone, and they used to work OK.
Now, whenever I try to start it up, it crashes right away, before
it even creates any windows.

I believe this started happening once I switched to Windows 2000
a few months ago, but it may have occurred in Windows98 (can't
recall).

I install mozilla into c:\mozilla, making sure to delete any old
install files beforehand. Then I try to run apprunner, and it
prints a few lines in the commandline window, and then crashes.
The window title is "NetscapeDispatchWnd: apprunner.exe - Application Error."

The instruction at "0x503371b0" referenced memory at "0x60a861d8". The
memory could not be "written."

If you tell me what I can do to send you more debug info, I will try.

Incidentally, I just upgraded Win2000 beta 3 to RC2, and it still
doesn't work. Same behavior.

-thomas

Comment 1

[Daniel Bratell]

It sounds as if you have an old c:\windows\mozregistry.dat. Try to delete that
file and restart mozilla. Report back if that works. (That is if you get this
message. It's not very intelligent to use a fake mail address if you want help)

As a sidenote to the mozilla team. The problem with old mozregistry.dat files is
hitting people over and over again. Is there any way to determine if the file is
old and quietly delete it automagically?

Comment 2

[Thomas Winzig]

OK, I tried deleting that file (c:\winnt\mozregistry.dat). It was dated 6/23/99.
But it didn't have any effect. :-( It still crashes in the same fashion as
before. Any other suggestions? Thanks for the help!

P.S. My address is real... It's the one I use when posting to the web, so that I
can erase it if I start getting too much spam on it. Sad, but necessary. :-(

Comment 3

[Thomas Winzig]

Daniel Bratell traded a few emails with me, suggesting a few
things (delete
mozregistry.dat from c:\winnt, delete the
users50 folder), and none of those
worked. Then he hit
upon a problem he remembered about java plugins causing
crashes. I looked it up
 in bugzilla, and sure enough this
was the same problem I
 was having! I renamed the Java plugin
DLL, and tried
apprunner.exe again, and
now it works! To
prove it, I'm submitting this update via mozilla m10. :-)


*** This bug has been marked as a duplicate of 5369 ***

Comment 4

[shrirang khanzode]

marking verified as duplicate