Closed Bug 1596203 Opened 6 years ago Closed 3 years ago

KDE on kubuntu 19.10 hangs if hardware acceleration is on default and playing youtube video

Categories

(Core :: Graphics, defect, P3)

70 Branch
Unspecified
Linux
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: timon, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: hang)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:70.0) Gecko/20100101 Firefox/70.0

Steps to reproduce:

Upgrade from kubuntu 19.04 to 19.10 and use Firefox 70.0.1 (64-bit) on a PC with NVidia Graphic GTX 1050 card and default settings including NVidia drivers ("Performance Mode").

Operating System: Kubuntu 19.10
KDE Plasma Version: 5.16.5
KDE Frameworks Version: 5.62.0
Qt Version: 5.12.4
Kernel Version: 5.3.0-22-generic
OS Type: 64-bit
Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz
Memory: 15.5 GiB of RAM

Actual results:

The complete system hangs if watching youtube videos and other tasks for a while.

Expected results:

If "Use hardware acceleration when available" is switched off, the problem disappears.

Severity: normal → critical
Component: Untriaged → Audio/Video: Playback
Keywords: hang
Product: Firefox → Core

This tick box doesn't do anything as far as media is concerned, moving to gfx.

Component: Audio/Video: Playback → Graphics

The priority flag is not set for this bug.
:jbonisteel, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(jbonisteel)
Flags: needinfo?(jbonisteel)
Priority: -- → P3

Maybe is was related to the linux kernal, but with Kubuntu 20.04 the problem seems to be solved.

In the process of migrating remaining bugs to the new severity system, the severity for this bug cannot be automatically determined. Please retriage this bug using the new severity system.

Severity: critical → --

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(bhood)

comment 3 = WFM. Thanks for reporting and testing!
Today you might encounter bug 1796960.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(bhood)
OS: Unspecified → Linux
Resolution: --- → WORKSFORME
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