1596727 - Extension Window does not expand

Status: RESOLVED DUPLICATE of bug 1560770

(WebExtensions :: Untriaged, defect)

Description

[bftoobins]

Attachment: Screen Shot 2019-11-15 at 8.25.38 AM.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0

Steps to reproduce:

Extension management window does not expand after clicking on browser extension icon.

Actual results:

The window for two installed extensions does not expand when clicked to invoke.
This occurs with two browser extension:
Camelizer
No Script

Expected results:

Windows should open and expand to use extensions

This does not occur with the 1Password browser extension, but the window for that extension appears to open outside of the address bar.

Comment 1

[bftoobins]

Attachment: Screen Shot 2019-11-15 at 8.25.04 AM.png

Comment 2

[bftoobins]

Issue occurs with Firefox version 70.0.1 (64-bit)
Mac OS Mojave 10.14.6

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 4

[bftoobins]

This also occurs with the extension window for UBlock Origin; attaching screenshot

Comment 5

[bftoobins]

Attachment: ublock.png

Comment 6

[bftoobins]

Tested this on macOS High Sierra 10.13.6
Firefox 70.0.1

Unable to reproduce on older version of Mac OS
May an issue with Mac OS Mojave and higher

Comment 7

[bftoobins]

Attachment: mac os high sierra 10.13.6.png

Comment 8

[Alex Cornestean]

Hello,

I’ve attempted to reproduce the issue on the latest Nightly (72.0a1/20191118213128), Beta (71.0b11/20191118154140) and Release (70.0.1/20191030021342) under Windows 10 Pro 64-bit and MacOS Catalina 10.15, using several add-ons such as NoScript, Camelizer and uBlock Origin, however with no success.

There were several other users having the same issue you are having and it seems it is related to the preference apz.allow_zooming. On the Release and Beta versions of the browser, when set to true the white blob appears when clicking on add-on icons in the toolbar. However, when set to false everything should be displayed normally.

For example:

• https://bugzilla.mozilla.org/show_bug.cgi?id=1566937
• https://bugzilla.mozilla.org/show_bug.cgi?id=1560770

Could you please check in about:config whether the pref apz.allow_zoming is accidentally set to true? Detailed steps on how to access the configuration editor of Firefox are listed here: https://support.mozilla.org/ro/kb/about-config-editor-firefox .

And also, can you download the latest Nightly version from https://www.mozilla.org/ro/firefox/channel/desktop/ and check whether the issue still occurs on that?

Furthermore, as stated in https://bugzilla.mozilla.org/show_bug.cgi?id=1560770 , a fix has been implemented which allows the proper display of add-on pop-ups when the preference apz.allow_zooming is set to true, however this fix is only in the Nightly version of the browser. This is the reason why I asked you to check whether the issue still occurs in there, which could help us pinpoint the culprit.

Thanks!

Comment 9

[bftoobins]

Hi Alex,

I can confirm that the pref apz.allow_zooming was set to True. Resetting that pref back to False does correct the issue with the add-on window expanding.

I installed the Nightly version, and can also confirm that this issue is resolved there:
The preference for apz.allow_zooming is set to True, and the window for the add-on expands when clicked.
This was confirmed in Nightly build v 72.0a1 (2019-11-19) (64-bit)
So this appears to be fixed in a future build.

Please let me know if any more information is needed from this end.

Thanks Alex!

Comment 10

[Alex Cornestean]

Hi bftoobins,

Thank you for the quick feedback ! Nothing more is needed. You confirmed what I suspected in being the cause of the issue and since it's all ok now we should be good.
I will set this bug as a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1560770.