Steps to reproduce: 1. Enable "Allow return receipts" option in Preferences/Mail&Newsgroups/Return receipts tab 2. Receive any mail message with "return receipt" request, but do not select it 3. Go offline 4. Select message. A "Receipt is requested for this message" message box will appear. 5. Click OK button. Actual results: Nothing happens - receipt neither is sent back, nor placed to "unsent messages" folder Result is the same when internet connection is no longer available. After selectiong OK to send return receipt, nothing happens. Expected results: The return receipt should have been placed to "Unsent messages" folder, so that when gone online again, it could have been sent. Additional feature, allowing read receipts be placed to "Unsent messages" folder, instead of being sent immediately, would be good.
Reporter, what is your build Id? I tried your steps to reproduce and I didn't see prompt to send a return receipt back. But you are right that we won't send a return receipt while offline or when we go back online. This bug is even in the old 4.x code. In both cases, the return receipt mesg back to originator does not get stored in 'unsent mesgs'folder while offline. Hence no return receipt sent when you go back online. But I am not sure we can even 'store it' in unsent folder as I think it's automatically sent back and not a true compose mesg. And it's possible it might not be a true bug. Maybe one of the requirements is that you have to be online? Don't know.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I also think, this is a bug. My suggestion is: put the receipts into the Unsent Messages folder as a normal message. Then, the user can delete receipts if he prepares a useful reply to the recipient (you know, if you download mails, you may prepare replies to them for the next online time, and then the receipt is quite useless, because the sender gets it together with a real reply:)). This could even be done automatically. I don't see a big problem in this, because the receipt is already generated (I found it in windows/temp) but seems not to be used in any way. If it can't be done, then mention it in the help:) And you can change the OS of this bug to Win95, or probably all platforms:)
This is definatly a bug. I just read this post and it's exactly my problem! The also is a file (mdnmsg) in my "TEMP" folder, which contains the receipt. The big questions are: IS THERE ALREADY A FIX FOR THAT BUG? ARE THERE ANY OTHER POSSIBILITIES? HOW DO YOU HANDLE THIS PROB, OR DID YOU JUST UNINSTALL TB? IS THERE ANY Add-Ons FOR TB, THAT GIVES A ALTERNATIVE?
Assignee: jt95070 → nobody
Component: MailNews: Return Receipts → MailNews: Backend
OS: Windows 2000 → All
Product: Mozilla Application Suite → Core
QA Contact: grylchan → backend
Hardware: PC → All
Xref bug 140477
Product: Core → MailNews Core
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:220.127.116.11pre) Gecko/2008072418 Thunderbird/3.0a2 ID:2008072418 confirming this as presented [for pop and for imap]. It does seam ok when hit ok but actually nothing happens. Can be considered sort of data loss where one is not even able to later do that again. (workaround is another mail sent or, well, the phone)
Rereadig i think this is a dupe. Sending MDNs offline doesn't work.
Status: NEW → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 140477
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