Closed Bug 1601645 Opened 4 years ago Closed 4 years ago

The tips are not displayed on Private Mode if the “Change to extensions in Private Windows” doorhanger is displayed on the page


(Firefox :: Address Bar, defect)

Not set



Tracking Status
firefox72 --- wontfix
firefox73 --- wontfix


(Reporter: srosu, Unassigned)




(1 file)

Attached video Tips_PrivateMode.mp4

[Affected versions]:

  • Latest Firefox Nightly 73.0a1 (Build ID: 20191205094649)

[Affected Platforms]:

  • Mac 10.14
  • Windows 10 x64
  • Ubuntu 16.04 x64


  • Have the latest Nightly installed.
  • Have the “” pref set to “true”.
  • Run the “(async function() { let { ProfileAge } = ChromeUtils.import("resource://gre/modules/ProfileAge.jsm"); let age = await ProfileAge(); age._times = { firstUse: 1368255600000, created: 1368255600000 }; await age.writeTimes(); })();” code on the browser console.
  • Have access to the stage delivery console.
  • Have an active branched add-on recipe.
  • Have the “security.content.signature.root_hash” pref set to "DB:74:CE:58:E4:F9:D0:9E:E0:42:36:BE:6C:C5:C4:F6:6A:E7:74:7D:C0:21:42:7A:03:BC:2F:57:0C:8B:9B:90".
  • Have the "app.normandy.api_url" pref set to "".
  • Have the "app.normandy.dev_mode" pref set to “true”.
  • Have the "app.normandy.logging.level" pref set to “0”.
  • Have the "services.settings.server" pref set to "".
  • Have the "" pref set to “true”.
  • Create a new pref named “carmentips” and set it as “true”.

[Steps to reproduce]:

  1. Open the Firefox browser with the profile from prerequisites.
  2. Open a New Private Window.
  3. Navigate to the “about:home” page.
  4. Observe the area under the Address Bar.

[Expected result]:

  • The Onboarding tip is displayed.

[Actual result]:

  • The Onboarding tip is not displayed under the Address Bar.

[ Notes]:

  • This issue is also reproducible with the “Redirect” tip.
  • The tips are displayed after dismissing the doorhanger and navigating again to the “about:home” page.
  • Attached a screen recording with the issue.

Thanks for filing this. I'm sorry I forgot to mention that tips should not be shown when some other notification is currently shown, like this doorhanger. I sent an email about it just now and also updated the testing doc. Since this is the expected behavior, I'll close this bug.

Closed: 4 years ago
Resolution: --- → INVALID
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