The request was blocked for security reasons", Cannot Sync with my old account. Cannot login into my old account. Cannot create a new account.
Categories
(Cloud Services :: Server: Firefox Accounts, defect)
Tracking
(Not tracked)
People
(Reporter: hashburki, Unassigned)
Details
Attachments
(1 file)
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44.71 KB,
image/png
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Details |
Firefox Problem 2.png
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0
Steps to reproduce:
I just upgraded my PC. After the Fresh windows install, I decided to install Mozilla Firefox and Sync my bookmarks & settings etc. Mozilla asks me to enter my E-mail, I do and I get the message "The request was blocked for security reasons" I thought maybe I had typed the wrong E-mail or something, but its the correct E-mail.
After so much trying to log into my old account I decided what the heck I'll create a new account. Entered a different / New E-mail and again I get the message "The request was blocked for security reasons". WTF Mozilla!!!???
Both my E-mails are legit. I can easily log into both of the E-mails which are either used as Mozilla account or tried to create a new account with.
Also I have not gotten any E-mail on behalf of Mozilla to verify my login activity or Authorization code etc. Its not in Spam or Junk either.
Edit: Here are the screenshots.
Steps to reproduce:
- Try to login into Sync/Firefox with existing Account.
- Try to Create a new Account on Firefox/Mozailla.
Actual results:
I get "The request was blocked for security reasons" Error.
Expected results:
I should have been logged into my account OR should have been able to create a New Account.
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Comment 2•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Updated•5 years ago
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Comment 3•5 years ago
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Hey :hashburki,
Are you still experiencing this issue? That error means that our servers have rate limited/blocked your IP address because of too many requests. If possible try to connect the computer to another wifi, or try to access over celluar data. Let me know if that helps.
Hi Vijay,
Thanks, Yes it worked, when connected through cellular Data. I still think there should be a better work around this issue, since Mozilla/Firefox does send an auth code to email for verification anyway.
Thanks a bunch you were a great deal of help. Have a great day!
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Comment 5•5 years ago
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Thanks all.
Description
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