Closed Bug 1616811 Opened 4 years ago Closed 4 years ago

WebRender glitch

Categories

(Core :: Graphics: WebRender, defect, P3)

73 Branch
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: gerardfoley, Unassigned)

References

Details

(Keywords: regression)

Attachments

(5 files)

Attached image Untitled.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Actual results:

Challenge: Snitch on the glitch!

I can't reproduce the bug on demand, but after a day or two of use, FireFox will start to glitch out. Restarting the graphcs driver via Win+Ctrl+Shift+B fixes the problem temporally (few hours). When the graphics are glitching out, sometimes resizing the FireFox window or maximizing it will cause Windows to restart the graphics driver automatically. I've attached a screenshot of what it looks like while the graphics restart, some of the taskbar is missing and FireFox is drawn with the wrong chrome. This gets fixed as the graphics finish restarting.

Eventually the computer freezes completely and needs to be restarted.

The bug also affects other apps on the computer, with the same effects, although never as bad as firefox. I can't remember the specifics right now.

The glitching can start on any website, but Reddit seems to start it much more frequently than other sites.

Also while writing WPF apps, I sometimes get an out of memory exception after FireFox starts to glitch out. This exception happens ONLY after FireFox starts to glitch out and happens with ALL WPF projects. It NEVER happens in any other case. The exception happens randomly; I can't reproduce it on demand.

Here's the exception info in case it helps:

Insufficient memory to continue the execution of the program.
Source: PresentationCore
HRESULT: -2147024882
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

No other info in the exception.

Application Basics

Name: Firefox
Version: 73.0.1
Build ID: 20200217142647
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
OS: Windows_NT 10.0
Launcher Process: Enabled
Multiprocess Windows: 3/3 Enabled by default
Remote Processes: 11
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

Report ID: bp-6b7658d1-444c-4e93-a462-bd8540200219
Submitted: 20 hours ago

Report ID: bp-69826789-9c83-4df8-a91b-05dd60200219
Submitted: 20 hours ago

Report ID: bp-348b07ac-2a30-4dde-9134-178550200219
Submitted: 20 hours ago

Firefox Features

Name: DoH Roll-Out
Version: 1.3.0
ID: doh-rollout@mozilla.org

Name: Firefox Screenshots
Version: 39.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Web Compat
Version: 7.0.0
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.1.0
ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content
Count: 8 / 8

Type: Extension
Count: 1

Type: Local File
Count: 1

Type: GPU
Count: 1

Extensions

Name: Amazon.com
Version: 1.1
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Bing
Version: 1.1
Enabled: true
ID: bing@search.mozilla.org

Name: DuckDuckGo
Version: 1.0
Enabled: true
ID: ddg@search.mozilla.org

Name: eBay
Version: 1.0
Enabled: true
ID: ebay@search.mozilla.org

Name: Firefox Multi-Account Containers
Version: 6.2.1
Enabled: true
ID: @testpilot-containers

Name: Google
Version: 1.0
Enabled: true
ID: google@search.mozilla.org

Name: Twitter
Version: 1.0
Enabled: true
ID: twitter@search.mozilla.org

Name: uBlock Origin
Version: 1.24.4
Enabled: true
ID: uBlock0@raymondhill.net

Name: Urlbar Tips
Version: 1.0.1
Enabled: true
ID: urlbar-tips@shield.mozilla.org

Name: Wikipedia (en)
Version: 1.0
Enabled: true
ID: wikipedia@search.mozilla.org

Security Software

Type:

Type:

Type:

Graphics

Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af10) EGL_VERSION: 1.4 (ANGLE 2.1.0.5eaf76b0bfd1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.5eaf76b0bfd1)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000af10) EGL_VERSION: 1.4 (ANGLE 2.1.0.5eaf76b0bfd1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.5eaf76b0bfd1)
WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 4
Target Frame Rate: 60
DirectWrite: true (10.0.18362.267)
GPU #1
Active: Yes
Description: NVIDIA GeForce 210
Vendor ID: 0x10de
Device ID: 0x0a65
Driver Version: 9.18.13.4174
Driver Date: 6-29-2015
Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Subsys ID: 722219da
RAM: 1024
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: direct2d 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): none
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Display0: 1920x1080@60Hz
Display1: 1920x1080@60Hz
DisplayCount: 2
GPUProcessPid: 4056
ClearType Parameters: \.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED:
blacklisted by env: No qualified hardware
WEBRENDER_COMPOSITOR:
disabled by default: Disabled by default
unavailable by runtime: No DirectComposition usage
WEBGPU:
disabled by default: Disabled by default

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
Name: Group
Digital Audio (HDMI) (High Definition Audio Device):
NVIDIA HDMI Out (NVIDIA Virtual Audio Device (Wave Extensible) (WDM)): ROOT\UNNAMED_DEVICE\0000
Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
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Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3097&REV_1003\4&39f62849&0&0201

Enumerate database

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 1364964
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.telemetry_report_ID: 34
browser.contentblocking.category: standard
browser.sessionstore.upgradeBackup.latestBuildID: 20200207195153
browser.startup.homepage_override.buildID: 20200217142647
browser.startup.homepage_override.mstone: 73.0.1
browser.tabs.crashReporting.includeURL: true
browser.urlbar.placeholderName: Google
browser.urlbar.placeholderName.private: Google
dom.push.userAgentID: b9cfbd1aa384414e927fe518ca263e85
extensions.lastAppVersion: 73.0.1
font.internaluseonly.changed: true
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 73.0.1
gfx.crash-guard.wmfvpxvideo.deviceID: 0x0a65
gfx.crash-guard.wmfvpxvideo.driverVersion: 9.18.13.4174
idle.lastDailyNotification: 1582122267
layers.mlgpu.sanity-test-failed: false
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1571845688
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20200217142647
media.gmp-manager.lastCheck: 1582196622
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1581507519
media.gmp-widevinecdm.version: 4.10.1582.2
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.predictor.enabled: false
network.prefetch-next: false
places.database.lastMaintenance: 1581702441
places.history.expiration.transient_current_max_pages: 131072
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
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privacy.userContext.extension: @testpilot-containers
privacy.userContext.longPressBehavior: 2
privacy.userContext.ui.enabled: true
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security.sandbox.plugin.tempDirSuffix: {6236ca49-4912-4871-8270-66e29325ca7e}
services.sync.declinedEngines:
signon.importedFromSqlite: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1575278532
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false
security.enterprise_roots.enabled: true

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.24
Version in use: 4.24

NSS
Expected minimum version: 3.49.2
Version in use: 3.49.2

NSSSMIME
Expected minimum version: 3.49.2
Version in use: 3.49.2

NSSSSL
Expected minimum version: 3.49.2
Version in use: 3.49.2

NSSUTIL
Expected minimum version: 3.49.2
Version in use: 3.49.2

Sandbox

Content Process Sandbox Level: 5
Effective Content Process Sandbox Level: 5

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-US"
Operating System
System Locales: ["en-GB","ja-JP"]
Regional Preferences: ["en-GB"]

Priority: -- → P3

Thanks for submitting this bug.

I noticed in about:support that Direct3D 11 (Advanced Layers) is being used for compositing. We'd be interested to know if this is reproducible if you turn WebRender on. Go to about:config and set gfx.webrender.all to true, then restart your browser - and WR should be enabled then.

Flags: needinfo?(gerardfoley)

OK. Done. I had to restart the computer again today, so I don't expect any glitching again until next week. I'll let you know.

Flags: needinfo?(gerardfoley)

Firefox glitched out again with WebRender turned on. I've attached screenshots. This time the glitching started on Google.

Got this message after Firefox started to glitch out today. Only one of the two connected screens came back up. Glitching started when I opened the dev tools.

Thanks for trying out WebRender - the glitching you see with WebRender enabled looks potentially more like what we were looking for. We will have a patch up shortly that might fix it, so I will probably ping you in a couple of days to try and re-test.

Meanwhile, that error in comment 6 looks a little different, would you mind filing a separate bug for that?

Flags: needinfo?(gerardfoley)
Flags: needinfo?(gerardfoley)

Bugbug thinks this bug is a regression, but please revert this change in case of error.

Keywords: regression

We have a potential fix in Firefox Beta now (https://www.mozilla.org/en-CA/firefox/channel/desktop/)
If you are willing to try it out, I'd be interested to see if you could reproduce the issue that you saw in, for example: https://bugzilla.mozilla.org/show_bug.cgi?id=1616811#c3

Flags: needinfo?(gerardfoley)

OK. Done. I'll restart the computer to make it as fair a test as possible and let you know during the week.

I haven't encountered this bug for about two weeks now. That might have fixed it.

Flags: needinfo?(gerardfoley)
Attached image Graphics glitching

Nevermind.
Firefox started glitching out again just now.

Hm, is that in Firefox release (74)?

Flags: needinfo?(gerardfoley)

75.0b3 (64-bit)

Flags: needinfo?(gerardfoley)

Don't know if this helps or not but I leave my computer on all the time. So it takes over a week of solid use for things to start glitching.

Glenn, this glitch looks a little different from some of the others we've been tracking, but still interesting. (In Beta)

Flags: needinfo?(gwatson)

If there are also glitches being seen in D3D11 mode, and we're seeing driver restarts in both WR and D3D11 mode, I think this probably sounds more like a driver and/or hardware and/or machine configuration problem, rather than something WR is doing.

Do you see any driver restarts / crashes or glitches in any other software?

Flags: needinfo?(gwatson)

Oh, I just took a closer look at the about:support logs - the reported GPU is an NVIDIA Geforce 210 [1].

I believe we currently blocklist this GPU for WebRender, because we had seen stability and performance issues with it (the card itself was released in 2009, so it's about 11 years old). The reported driver version is 9.18.13.4174, which was released 6-29-2015. This probably means NVIDIA is no longer releasing updated / supported drivers for it, but it's probably worth checking on their website to see if they have an updated driver?

The reported memory size on [1] for that GPU is 512 MB. On Windows 10, I generally see ~300-400 MB of GPU memory in use when I start Windows (the GPU memory used by the system compositor at idle), so this would leave ~100 - 200 MB GPU memory before the driver starts having memory management issues. The linked crash reports are CPU out-of-memory crashes, so I suspect that this machine also has a relatively low amount of CPU memory available, which might also cause issues for the GPU driver.

Firefox on D3D11 mode will easily exceed this GPU usage on many pages, which could definitely explain why you see out of memory errors in WPF applications (this is probably a legitimate error, I suspect). WR tends to use less GPU memory, but it still seems to have other issues on this hardware.

Jeff, perhaps we should blocklist the Geforce 210 from all hardware acceleration, given the above, which would hopefully at least provide a stable browser on this hardware? (or maybe, only on Win10 / DWM)?

[1] https://www.techpowerup.com/gpu-specs/geforce-210.c2020

Flags: needinfo?(jmuizelaar)

I did a search on https://www.geforce.com/drivers for Geforce 210 drivers for Windows 10. There is a 342.01 version, released in December 2016 - it may be worth installing this and seeing if it helps with some of the stability issues you see, if you're comfortable downloading and installing updated GPU drivers manually.

Flags: needinfo?(jmuizelaar)

gerardfoley - have you had a chance to update your drivers as per comment 19? Let me know if you are still experiencing this issue.

Flags: needinfo?(gerardfoley)

Some trouble installing the update at the moment. I'll get the updated driver installed and let you know if I encounter any more glitches.

I think there was probably a problem with my graphics card also. I just got it replaced this morning, so I think this bug can probably be closed.
If Firefox starts to glitch again, I'll file a new bug.

Flags: needinfo?(gerardfoley)
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
Resolution: FIXED → WORKSFORME
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