162229 - tradestation.com - does not work with Mozilla

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: English US, defect)

Description

[Todd]

Hi All,

   I can not find a button on the bug report to send it to
Tech Evangelism.

   Trade Station does not work with Mozilla.  Its system
requirments can be found at:

        http://www.tradestation.com/images/trading_nav/system_req_button.gif

   Trade station can be contacted at 

        http://www.tradestation.com/aboutus/default.shtm

As users are required to have accounts and passwords, the
TE group will have to request a guest account to test with.

Many thanks,
--Tony

Comment 1

[Pascal Chevrel:pascalc]

Moving to TE. 

System requirements announced on the site:
 Operating System: 
 Windows 2000 or Windows XP 
(Home or Professional) 
 
 Software: 
 Microsoft Internet Explorer 
(Version 5.5 or higher) 
 
--------------------

Contacts :
Software Support
E-Mail: [e-mail]
Monday - Friday 8:00am - 8:00pm ET 

TradeStation 6 Enhancement Suggestions (TradeStation Technologies):
We greatly value our client’s opinions on how we can improve TradeStation 6.
Please send suggestions by email to [e-mail].

Comment 2

[Kai Lahmann (is there, where MNG is)]

reassigning.
where did you find all these TEs?

Comment 3

[Bob Clary [:bc] (inactive)]

looks like an activex app. prolly a wontfix big time. where is the requirements
url? I can't find it on their site. (and not a link to the image please)

Comment 4

[Todd]

Hi Bob,

   The requirements can be found by clicking on "os system requirements"
on the following page http://www.tradestation.com/tradingplatform/overview.shtm

   This system has changed dramatically since I had a customer report it to me
and I reported it to you.  I do believe it has become a stand alone web
application that needs some of the underlying IE code to operate but is
otherwise independent of a browser.

   If you look at the requirements page and agree with me on this assessment,
then please close the bug.

Many thanks,
--Tony
[e-mail]

Comment 5

[Bob Clary [:bc] (inactive)]

Tony, ok I found it thanks. It is not clear to me what the situation is with
this app but it does sound like it may be as you describe. 

sent email to support. let's see what they say.

Comment 6

[Bob Clary [:bc] (inactive)]

Attachment: automated reply

Comment 7

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 8

[sjw]

URL is obsolete.
[closeme]