1624291 - Intermittent browser/components/uitour/test/browser_UITour3.js | popupshown event did not happen within 5 seconds. -

Status: RESOLVED WORKSFORME

(Firefox :: Tours, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: ccoroiu [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer.html#?job_id=294313620&repo=mozilla-central
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Mv75QpG3T2qraQNf83arUw/runs/0/artifacts/public/logs/live_backing.log

---

task 2020-03-23T10:12:44.200Z] 10:12:44 INFO - TEST-START | browser/components/uitour/test/browser_UITour3.js
[task 2020-03-23T10:12:49.359Z] 10:12:49 INFO - TEST-INFO | started process screentopng
[task 2020-03-23T10:12:49.777Z] 10:12:49 INFO - TEST-INFO | screentopng: exit 0
[task 2020-03-23T10:12:49.778Z] 10:12:49 INFO - Buffered messages logged at 10:12:44
[task 2020-03-23T10:12:49.778Z] 10:12:49 INFO - Entering test bound setup_UITourTest
[task 2020-03-23T10:12:49.779Z] 10:12:49 INFO - Leaving test bound setup_UITourTest
[task 2020-03-23T10:12:49.779Z] 10:12:49 INFO - Entering test bound test_info_icon
[task 2020-03-23T10:12:49.779Z] 10:12:49 INFO - Buffered messages finished
[task 2020-03-23T10:12:49.780Z] 10:12:49 INFO - TEST-UNEXPECTED-FAIL | browser/components/uitour/test/browser_UITour3.js | popupshown event did not happen within 5 seconds. -
[task 2020-03-23T10:12:49.781Z] 10:12:49 INFO - Stack trace:
[task 2020-03-23T10:12:49.781Z] 10:12:49 INFO - chrome://mochikit/content/browser-test.js:test_ok:1292
[task 2020-03-23T10:12:49.781Z] 10:12:49 INFO - chrome://mochitests/content/browser/browser/components/uitour/test/head.js:add_UITour_task/genFun/</</</funcPromise<:563
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - promise callbackchrome://mochitests/content/browser/browser/components/uitour/test/head.js:add_UITour_task/genFun/</</<:560
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - setTimeout handlerchrome://mochikit/content/tests/SimpleTest/SimpleTest.js:SimpleTest_setTimeoutShim:788
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - chrome://mochikit/content/tests/SimpleTest/SimpleTest.js:waitTest:1045
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - MessageListener.receiveMessagechrome://mochikit/content/tests/SimpleTest/SimpleTest.js:SimpleTest.waitForFocus:1037
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - chrome://mochikit/content/browser-test.js:test_waitForFocus:1386
[task 2020-03-23T10:12:49.782Z] 10:12:49 INFO - chrome://mochitests/content/browser/browser/components/uitour/test/head.js:loadUITourTestPage/<:441
[task 2020-03-23T10:12:49.783Z] 10:12:49 INFO - promise callbackchrome://mochitests/content/browser/browser/components/uitour/test/head.js:loadUITourTestPage:325
[task 2020-03-23T10:12:49.783Z] 10:12:49 INFO - chrome://mochitests/content/browser/browser/components/uitour/test/head.js:add_UITour_task/genFun/</<:559
[task 2020-03-23T10:12:49.783Z] 10:12:49 INFO - chrome://mochikit/content/tests/SimpleTest/SimpleTest.js:SimpleTest.waitForFocus/waitForFocusInner/focusedOrLoaded/<:918
[task 2020-03-23T10:12:49.783Z] 10:12:49 INFO - == Done test, doing shared checks before teardown ==

Comment 1

[Intermittent Failures Robot]

1 failures in 4773 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 1

Platform breakdown:

• linux1804-64: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1624291&startday=2020-03-23&endday=2020-03-29&tree=all

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

https://wiki.mozilla.org/Bug_Triage#Intermittent_Test_Failure_Cleanup
For more information, please visit auto_nag documentation.

Comment 3

[Natalia Csoregi [:nataliaCs]]

https://treeherder.mozilla.org/logviewer?job_id=333444114&repo=autoland&lineNumber=4819

Comment 4

[Intermittent Failures Robot]

31 failures in 4257 pushes (0.007 failures/push) were associated with this bug in the last 7 days.

This is the #36 most frequent failure this week.

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. **

Repository breakdown:

• autoland: 22
• mozilla-central: 7
• try: 2

Platform and build breakdown:

• linux1804-64: 20
  • opt: 20
• linux1804-64-ccov: 6
  • opt: 6
• linux1804-64-shippable: 4
  • opt: 4
• linux1804-64-devedition: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-03-15&endday=2021-03-21&tree=all

Comment 5

[Andreea Pavel [:apavel]]

There are 47 total failures in the last 7 days on

• linux1804-64 opt
• linux1804-64-ccov opt
• linux1804-64-shippable opt

Recent failure log: https://treeherder.mozilla.org/logviewer?job_id=334218560&repo=autoland&lineNumber=2240

[task 2021-03-23T22:47:19.267Z] 22:47:19 INFO - TEST-START | browser/components/uitour/test/browser_UITour3.js
[task 2021-03-23T22:47:24.613Z] 22:47:24 INFO - TEST-INFO | started process screentopng
[task 2021-03-23T22:47:24.975Z] 22:47:24 INFO - TEST-INFO | screentopng: exit 0
[task 2021-03-23T22:47:24.975Z] 22:47:24 INFO - Buffered messages logged at 22:47:19
[task 2021-03-23T22:47:24.977Z] 22:47:24 INFO - Entering test bound setup_UITourTest
[task 2021-03-23T22:47:24.978Z] 22:47:24 INFO - Leaving test bound setup_UITourTest
[task 2021-03-23T22:47:24.978Z] 22:47:24 INFO - Entering test bound test_info_icon
[task 2021-03-23T22:47:24.979Z] 22:47:24 INFO - Console message: [JavaScript Error: "Unknown Collection "main/partitioning-exempt-urls"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-03-23T22:47:24.979Z] 22:47:24 INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-03-23T22:47:24.980Z] 22:47:24 INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-03-23T22:47:24.980Z] 22:47:24 INFO -
[task 2021-03-23T22:47:24.982Z] 22:47:24 INFO - Buffered messages finished
[task 2021-03-23T22:47:24.982Z] 22:47:24 INFO - TEST-UNEXPECTED-FAIL | browser/components/uitour/test/browser_UITour3.js | popupshown event did not happen within 5 seconds. -
[task 2021-03-23T22:47:24.982Z] 22:47:24 INFO - Stack trace:
[task 2021-03-23T22:47:24.983Z] 22:47:24 INFO - chrome://mochikit/content/browser-test.js:test_ok:1331
[task 2021-03-23T22:47:24.984Z] 22:47:24 INFO - chrome://mochitests/content/browser/browser/components/uitour/test/head.js:add_UITour_task/genFun/</</</funcPromise<:556
[task 2021-03-23T22:47:24.984Z] 22:47:24 INFO - == Done test, doing shared checks before teardown ==
[task 2021-03-23T22:47:24.985Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Element should not be null, when checking visibility -
[task 2021-03-23T22:47:24.985Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Highlight should be closed/hidden after UITour tab is closed -
[task 2021-03-23T22:47:24.986Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Element should not be null, when checking visibility -
[task 2021-03-23T22:47:24.987Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Tooltip should be closed/hidden after UITour tab is closed -
[task 2021-03-23T22:47:24.988Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | @noautohide on the menu panel should have been cleaned up -
[task 2021-03-23T22:47:24.988Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | The panel shouldn't have @panelopen -
[task 2021-03-23T22:47:24.989Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | The panel shouldn't be open -
[task 2021-03-23T22:47:24.990Z] 22:47:24 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Menu button should know that the menu is closed -
[task 2021-03-23T22:47:24.992Z] 22:47:24 INFO - Done shared checks
[task 2021-03-23T22:47:24.993Z] 22:47:24 INFO - Leaving test bound test_info_icon

Ed, please take a look.

Comment 6

[Intermittent Failures Robot]

53 failures in 3967 pushes (0.013 failures/push) were associated with this bug in the last 7 days.

This is the #22 most frequent failure this week.

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. **

Repository breakdown:

• mozilla-central: 11
• autoland: 35
• mozilla-beta: 2
• try: 5

Platform and build breakdown:

• linux1804-64-shippable: 11
  • opt: 11
• linux1804-64: 33
  • opt: 33
• linux1804-64-ccov: 5
  • opt: 5
• linux1804-64-devedition: 4
  • opt: 4

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-03-22&endday=2021-03-28&tree=all

Comment 7

[Natalia Csoregi [:nataliaCs]]

Update:

There have been 34 failures within the last 7 days:

• 9 failures on Linux 18.04 x64 shippable opt
• 4 failures on Linux 18.04 x64 CCov opt
• 21 failures on Linux 18.04 x64 opt

Recent failure: https://treeherder.mozilla.org/logviewer?job_id=335085329&repo=autoland&lineNumber=5677

[task 2021-03-31T21:12:19.611Z] 21:12:19 INFO - TEST-START | browser/components/uitour/test/browser_UITour3.js
[task 2021-03-31T21:12:24.937Z] 21:12:24 INFO - TEST-INFO | started process screentopng
[task 2021-03-31T21:12:25.259Z] 21:12:25 INFO - TEST-INFO | screentopng: exit 0
[task 2021-03-31T21:12:25.259Z] 21:12:25 INFO - Buffered messages logged at 21:12:19
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - Entering test bound setup_UITourTest
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - Leaving test bound setup_UITourTest
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - Entering test bound test_info_icon
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - Console message: [JavaScript Error: "Unknown Collection "main/partitioning-exempt-urls"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-03-31T21:12:25.260Z] 21:12:25 INFO -
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - Buffered messages finished
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - TEST-UNEXPECTED-FAIL | browser/components/uitour/test/browser_UITour3.js | popupshown event did not happen within 5 seconds. -
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - Stack trace:
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - chrome://mochikit/content/browser-test.js:test_ok:1331
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - chrome://mochitests/content/browser/browser/components/uitour/test/head.js:add_UITour_task/genFun/</</</funcPromise<:556
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - == Done test, doing shared checks before teardown ==
[task 2021-03-31T21:12:25.261Z] 21:12:25 INFO - TEST-PASS | browser/components/uitour/test/browser_UITour3.js | Element should not be null, when checking visibility -

Comment 8

[Intermittent Failures Robot]

37 failures in 3125 pushes (0.012 failures/push) were associated with this bug in the last 7 days.

This is the #41 most frequent failure this week.

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. **

Repository breakdown:

• mozilla-central: 5
• autoland: 21
• mozilla-beta: 10
• try: 1

Platform and build breakdown:

• linux1804-64-shippable: 14
  • opt: 14
• linux1804-64: 17
  • opt: 17
• linux1804-64-devedition: 2
  • opt: 2
• linux1804-64-ccov: 4
  • opt: 4

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-03-29&endday=2021-04-04&tree=all

Comment 9

[Atila Butkovits]

There have been 28 failures in the last 7 days: https://treeherder.mozilla.org/intermittent-failures/bugdetails?startday=2021-04-03&endday=2021-04-10&tree=trunk&bug=1624291

Recent failure log: https://treeherder.mozilla.org/logviewer?job_id=336068168&repo=autoland&lineNumber=6154

Comment 10

[Intermittent Failures Robot]

54 failures in 3854 pushes (0.014 failures/push) were associated with this bug in the last 7 days.

This is the #24 most frequent failure this week.

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. **

Repository breakdown:

• mozilla-central: 9
• autoland: 25
• mozilla-beta: 17
• try: 3

Platform and build breakdown:

• linux1804-64-shippable: 21
  • opt: 21
• linux1804-64: 21
  • opt: 21
• linux1804-64-devedition: 10
  • opt: 10
• linux1804-64-ccov: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-04-05&endday=2021-04-11&tree=all

Comment 11

[Atila Butkovits]

Attachment: Bug 1624291 - disable browser_UITour3.js on Linux_64_opt for frequent failures. r=#intermittent-reviewers

Comment 12

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/b43bc9d3ed1a
disable browser_UITour3.js on Linux_64_opt for frequent failures. r=intermittent-reviewers,jmaher DONTBUILD

Comment 13

[Natalia Csoregi [:nataliaCs]]

https://hg.mozilla.org/mozilla-central/rev/b43bc9d3ed1a

Comment 14

[Intermittent Failures Robot]

28 failures in 4255 pushes (0.007 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 23
• mozilla-central: 3
• try: 1
• mozilla-release: 1

Platform and build breakdown:

• linux1804-64-shippable: 9
  • opt: 9
• linux1804-64: 18
  • opt: 18
• linux1804-64-ccov: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-04-12&endday=2021-04-18&tree=all

Comment 15

[Intermittent Failures Robot]

1 failures in 3224 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-release: 1

Platform and build breakdown:

• linux1804-64-shippable: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-04-19&endday=2021-04-25&tree=all

Comment 16

[Intermittent Failures Robot]

1 failures in 3279 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-release: 1

Platform and build breakdown:

• linux1804-64-shippable: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1624291&startday=2021-05-03&endday=2021-05-09&tree=all

Comment 17

[Ryan VanderMeulen [:RyanVM]]

This passes now. Re-enabled in bug 1776496.
https://hg.mozilla.org/mozilla-central/rev/0a73bd558e8c