Closed Bug 1626668 Opened 5 years ago Closed 5 years ago

Tabs in Firefox 74.0 crash on some websites: [GFX1-]: DrawTargetCairo::Snapshot with bad surface

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
74 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1627689
Tracking Flags:
Tracking Status
firefox74 --- wontfix
firefox75 --- wontfix
firefox76 --- fixed
firefox77 --- fixed

People

(Reporter: dasiyiv986, Unassigned)

Details

Attachments

(1 file)

aptitude-2.log
3.16 KB, text/x-log
Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

Since 2020.03.31 tabs in Firefox started to crash regularly on some websites (mainly Vbulletin and phpBB forums).
This happens also in --safe-mode.

stderr output (just this one line):

[GFX1-]: DrawTargetCairo::Snapshot with bad surface 0x7efdd6d99b00, context 0x7efdd5cba000, status 0

Example of a website that regularly crashes Firefox:
https://aryion.com/forum/

Firefox: 74.0+build3-0ubuntu0.19.10.1
Platform: Ubuntu 19.10

Actual results:

Tab crashes. Crashes 10-20 times when trying to reload. Then displays properly and continues to work.

Expected results:

Tabs should not crash.

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:74.0) Gecko/20100101 Firefox/74.0

Hi,

Unfortunately we don't have an Ubuntu 19 in order to try to reproduce the issue, but I tried to navigate on the website from the description a few minutes on Ubuntu 18.04 but no crash occurred.
Can you please retest this using latest Nightly build (https://nightly.mozilla.org/) and report back the results?

Further, I will move this over to a component so developers can take a look over it. If this is not the correct component please feel free to change it to an appropriate one.

Thanks for the report.

Component: Untriaged → Graphics
Flags: needinfo?(dasiyiv986)
Product: Firefox → Core

Can you check to see if you can reproduce this on another platform (like Win10) just want to verify this problem is not more wide spread

Flags: needinfo?(alin.ilea)

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0) Gecko/20100101 Firefox/75.0

Hi,

I just tried to reproduce the issue on Windows 10 using latest release version 75 and latest Nightly build 77.0a1 (2020-04-08) but I didn't encounter any crash after navigated about an hour on the provided website.

Thanks.

Flags: needinfo?(alin.ilea)

Please open about:support, click on "copy text to clipboard" and paste it here.

This issue seems to be related: https://bugzilla.mozilla.org/show_bug.cgi?id=1627689

Attached file aptitude-2.log —

The problem seems to be SOLVED now after updating nVidia drivers (see attached aptitude log).

Firefox also got updated some time before (included in log), but that didn't solve the problem on its own.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
Flags: needinfo?(dasiyiv986)
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