Closed Bug 1629178 Opened 5 years ago Closed 5 years ago

Bad screen tearing while scrolling on certain webpages

Categories

(Core :: Graphics, defect)

76 Branch
Unspecified
Windows 10
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1628817

People

(Reporter: kael, Unassigned)

Details

Attachments

(1 file)

When scrolling with the mousewheel on certain websites I get bad screen tearing. Sometimes using the middle click scroll also tears, but that's less common. Watching HTML5 videos doesn't tear (unlike the other bug I filed). It seems like lighter-weight pages that spend less time rendering don't tear - I see it periodically on Twitter and Ars Technica is a nightmare.

I'd say I've only been seeing this for a week or two at most, though I became actively aware of what was going on in the last couple days. For a bit I thought it was just caused by having a gsync game open on my other monitor, but it persists across reboots without any games open.

I'm using the latest nvidia driver (445.75 from 3/23/2020) on win10 x64. Will attach a screen recording once it finishes encoding.

about:support follows

====================

Application Basics

Name: Firefox
Version: 76.0b3
Build ID: 20200409223136
Update Channel: aurora
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
OS: Windows_NT 10.0
Launcher Process: Enabled
Multiprocess Windows: 3/3 Enabled by default
Remote Processes: 9
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Developer Edition Features

Name: DoH Roll-Out
Version: 1.3.0
ID: doh-rollout@mozilla.org

Name: Firefox Screenshots
Version: 39.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Web Compat
Version: 9.0.0
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.1.0
ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content
Count: 8 / 8

Type: Extension
Count: 1

Extensions

Name: Amazon.com
Version: 1.1
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Bing
Version: 1.1
Enabled: true
ID: bing@search.mozilla.org

Name: DuckDuckGo
Version: 1.0
Enabled: true
ID: ddg@search.mozilla.org

Name: eBay
Version: 1.0
Enabled: true
ID: ebay@search.mozilla.org

Name: Firefox Color
Version: 2.1.5
Enabled: true
ID: FirefoxColor@mozilla.com

Name: Google
Version: 1.0
Enabled: true
ID: google@search.mozilla.org

Name: Image Search Options
Version: 3.0.12
Enabled: true
ID: {4a313247-8330-4a81-948e-b79936516f78}

Name: Owl - For comfortable reading
Version: 2.2.7
Enabled: true
ID: @owl-comfortable-reading-addon

Name: Twitter
Version: 1.0
Enabled: true
ID: twitter@search.mozilla.org

Name: uBlock Origin
Version: 1.26.0
Enabled: true
ID: uBlock0@raymondhill.net

Name: User-Agent Switcher
Version: 1.3.29
Enabled: true
ID: user-agent-switcher@ninetailed.ninja

Name: Wikipedia (en)
Version: 1.0
Enabled: true
ID: wikipedia@search.mozilla.org

Name: Cookie Quick Manager
Version: 0.5rc2
Enabled: false
ID: {60f82f00-9ad5-4de5-b31c-b16a47c51558}

Name: Firefox Multi-Account Containers
Version: 6.2.3
Enabled: false
ID: @testpilot-containers

Name: geckoprofiler
Version: 1.16.25
Enabled: false
ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack

Name: Media Panel
Version: 2.6
Enabled: false
ID: {68d048f4-9449-4c97-8425-6dac7f743b14}

Name: Rikaichan
Version: 3.02b1
Enabled: false
ID: {0AA9101C-D3C1-4129-A9B7-D778C6A17F82}

Name: Test Pilot
Version: 3.0.6vffecb95
Enabled: false
ID: @testpilot-addon

Name: Twitter Block Chain
Version: 1.8.3
Enabled: false
ID: twitterblockchain@satsuki.tv

Name: U2F Support Add-on
Version: 1.0.1
Enabled: false
ID: u2f4moz@prefiks.org

Name: User Agent Switcher
Version: 0.7.3.1-signed.1-signed
Enabled: false
ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}

Name: YouTube Classic
Version: 1.4.1
Enabled: false
ID: {6acd0f4d-ab79-4b79-9b28-8bde65ae355c}

Security Software

Type: Windows Defender Antivirus

Type:

Type: Windows Firewall

Graphics

Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c242) EGL_VERSION: 1.4 (ANGLE 2.1.0.3885ee272685) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3885ee272685)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Refused to create WebGL2 context because of blacklist entry: NVIDIA driver != 26.21.14.4575
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Direct2D: Blocked for your graphics driver version.
Uses Tiling (Content): true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 4
Target Frame Rate: 60
DirectWrite: true (10.0.18362.476)
GPU #1
Active: Yes
Description: NVIDIA GeForce RTX 2080 Ti
Vendor ID: 0x10de
Device ID: 0x1e04
Driver Version: 26.21.14.4575
Driver Date: 3-17-2020
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumd.dll
Subsys ID: 22813842
RAM: 11264
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CMSOutputProfile: Empty profile data
Display0: 3840x2160@60Hz
Display1: 3440x1440@60Hz
DisplayCount: 2
Device Reset: Trigger Device Reset
ClearType Parameters: \.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
Decision Log
D3D11_COMPOSITING:
Blocklisted; failure code BLOCKLIST_NVIDIA driver != 26.21.14.4575
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
GPU_PROCESS:
Blocklisted; failure code BLOCKLIST_NVIDIA driver != 26.21.14.4575
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
available by user: Force enabled by pref
unavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_QUALIFIED:
blacklisted by env: No qualified hardware
WEBRENDER_COMPOSITOR:
unavailable by env: No DirectComposition usage
WEBGPU:
disabled by default: Disabled by default

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
snipped like 100 audio devices

Enumerate database

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 1733589
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.telemetry_report_ID: 568
browser.cache.frecency_experiment: 4
browser.contentblocking.category: standard
browser.download.folderList: 2
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20200409223136
browser.startup.homepage_override.buildID: 20200409223136
browser.startup.homepage_override.mstone: 76.0
browser.startup.page: 3
browser.tabs.crashReporting.includeURL: true
browser.tabs.remote.autostart.2: false
browser.tabs.warnOnClose: false
browser.tabs.warnOnOpen: false
browser.urlbar.matchBuckets: general:5,suggestion:Infinity
browser.urlbar.placeholderName: Google
browser.urlbar.placeholderName.private: Google
browser.urlbar.searchSuggestionsChoice: true
browser.urlbar.searchTips.onboard.shownCount: 4
browser.urlbar.searchTips.redirect.shownCount: 1
browser.urlbar.tipShownCount.searchTip_onboard: 4
browser.urlbar.userMadeSearchSuggestionsChoice: true
dom.apps.lastUpdate.buildID: 20160916101415
dom.apps.lastUpdate.mstone: 49.0
dom.apps.reset-permissions: true
dom.forms.autocomplete.formautofill: true
dom.max_script_run_time: 0
dom.mozApps.used: true
dom.push.userAgentID: cd692d1efcf44c95a328e69fd4638d7c
extensions.formautofill.creditCards.used: 3
extensions.formautofill.firstTimeUse: false
extensions.lastAppVersion: 76.0
font.internaluseonly.changed: true
font.name.monospace.x-western: Consolas
font.name.sans-serif.x-western: Calibri
font.name.serif.x-western: Cambria
font.size.fixed.x-western: 15
font.size.variable.x-western: 18
gfx.crash-guard.d3d11layers.appVersion: 76.0
gfx.crash-guard.d3d11layers.deviceID: 0x1e04
gfx.crash-guard.d3d11layers.driverVersion: 26.21.14.4575
gfx.crash-guard.d3d11layers.feature-d2d: false
gfx.crash-guard.d3d11layers.feature-d3d11: false
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 75.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x1e04
gfx.crash-guard.wmfvpxvideo.driverVersion: 26.21.14.4575
gfx.font_rendering.cleartype_params.cleartype_level: 35
gfx.font_rendering.cleartype_params.enhanced_contrast: 45
gfx.font_rendering.cleartype_params.force_gdi_classic_for_families:
gfx.font_rendering.cleartype_params.gamma: 1425
gfx.font_rendering.cleartype_params.rendering_mode: 5
gfx.font_rendering.directwrite.enabled: true
gfx.webrender.all: true
gfx.webrender.all.qualified: true
gfx.webrender.dcomp-win.enabled: false
gfx.webrender.enabled: true
idle.lastDailyNotification: 1586507733
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 300
media.benchmark.vp9.versioncheck: 5
media.gmp-eme-adobe.abi: x86_64-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1456263116
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1571352774
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20200409223136
media.gmp-manager.lastCheck: 1586507694
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1578455446
media.gmp-widevinecdm.version: 4.10.1582.2
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.predictor.enabled: false
network.prefetch-next: false
places.database.lastMaintenance: 1586507744
places.history.expiration.transient_current_max_pages: 159520
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npctrl: 2
plugin.state.npgoogleupdate: 0
plugin.state.npnv3dv: 0
plugin.state.npnv3dvstreaming: 0
plugin.state.npunity3d: 1
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.sanitize.timeSpan: 0
privacy.socialtracking.notification.counter: 2
privacy.socialtracking.notification.lastShown: 1567125695426
privacy.trackingprotection.introCount: 20
security.disable_button.openCertManager: false
security.remote_settings.crlite_filters.checked: 1586530879
security.remote_settings.intermediates.checked: 1586530879
security.sandbox.content.tempDirSuffix: {798b84da-142a-4a56-bf4a-aecef54f996a}
security.sandbox.plugin.tempDirSuffix: {f53dd3be-7b47-44d8-bee8-0c8e05221e1b}
security.ssl.errorReporting.automatic: true
security.tls.version.enable-deprecated: true
services.sync.declinedEngines: prefs
services.sync.engine.addons: false
services.sync.engine.addresses.available: true
services.sync.engine.bookmarks.validation.lastTime: 1586494922
services.sync.engine.greasemonkey: true
services.sync.engine.passwords.validation.lastTime: 1586494922
services.sync.engine.prefs: false
services.sync.engine.prefs.modified: false
services.sync.engine.userStyles: true
services.sync.lastPing: 1586533543
services.sync.lastSync: Fri Apr 10 2020 14:53:28 GMT-0700 (Pacific Daylight Time)
services.sync.numClients: 3
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1584963700
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

dom.ipc.processCount.webIsolated: 1
fission.autostart: false

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.25
Version in use: 4.25

NSS
Expected minimum version: 3.51.1
Version in use: 3.51.1

NSSSMIME
Expected minimum version: 3.51.1
Version in use: 3.51.1

NSSSSL
Expected minimum version: 3.51.1
Version in use: 3.51.1

NSSUTIL
Expected minimum version: 3.51.1
Version in use: 3.51.1

Sandbox

Content Process Sandbox Level: 6
Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: E:\Firefox\Profiles\fhegd3xw.default\startupCache\startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US","ja-JP"]
Regional Preferences: ["en-US"]

Attached video Screen tearing

Here's a screen recording. If you play it back at 0.5x speed or slower it should be very obvious.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE

I recognize that this is caused by the driver blocklist, but horrible screen tearing under basic compositing does not seem like good or intended behavior, especially because it doesn't impact video.

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Attachment

General

Created:
Updated:
Size: