1629718 - Address bar (appears to be) focused and zoomed in, unable to close on first run.

Status: RESOLVED INCOMPLETE

(Firefox :: Address Bar, defect, P5)

Description

[Rida]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Steps to reproduce:

Update my product to 75 version

Actual results:

Try to open it, it opens but still in freeze state !!

Expected results:

Work normal as usual.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 2

[Rachel Tublitz [:rachel]]

Rida,

Thanks for reporting, and I'm sorry you ran into this! Can you tell us a bit more about what happened when you tried to start the browser? Did it freeze completely before fully opening, or freeze on a tab, or something else? Also, can you try starting your browser in safe mode and let us know what happens then?

Comment 3

[Rida]

I'm on my 73 version if I upgrade my browser to 75.0 version and restart it, the Firefox window open normally but there is some zoom in like the search bar it looks bigger , I can't write in the search bar, I can click on some buttons like the close button on the top right but they did nothing, I can only close it from the Task Manager.

PS: I try to downgrade it and upgrade it again but steel the same problem, I download the 75.0 version and install it directly and nothing, I'm stacking on the 73 version.

Comment 4

[Rachel Tublitz [:rachel]]

I'm going to shift this bug over to the team that's working on the address bar as it sounds like it's related to that specific feature.

Comment 5

[Drew Willcoxon :adw]

(In reply to Rida from comment #3)

I'm on my 73 version if I upgrade my browser to 75.0 version and restart it, the Firefox window open normally but there is some zoom in like the search bar it looks bigger

Firefox 75 has a new address bar that expands when you use it, so that explains why you saw that it's bigger than before.

I can't write in the search bar, I can click on some buttons like the close button on the top right but they did nothing, I can only close it from the Task Manager.

This is a different problem. It sounds like Firefox was frozen and not responding to your input, is that right? If you try in safe mode, does it still happen?

Comment 6

[Rida]

(In reply to Drew Willcoxon :adw from comment #5)

(In reply to Rida from comment #3)

I'm on my 73 version if I upgrade my browser to 75.0 version and restart it, the Firefox window open normally but there is some zoom in like the search bar it looks bigger

Firefox 75 has a new address bar that expands when you use it, so that explains why you saw that it's bigger than before.

I can't write in the search bar, I can click on some buttons like the close button on the top right but they did nothing, I can only close it from the Task Manager.

This is a different problem. It sounds like Firefox was frozen and not responding to your input, is that right? If you try in safe mode, does it still happen?

Yes i think so, it's a deferent problem, Firefox was totally frozen, and I can't try the safe mode it's frozen nothing happen when I click on it.

Comment 7

[Drew Willcoxon :adw]

All right, well it's hard to say why it's frozen without more info, and it's hard to get more info if it's frozen, unless you could attach a debugger to it.

Comment 8

[Firefox Bug Husbandry Bot]

Resetting severity to default of --.

Comment 9

[Drew Willcoxon :adw]

Rida, does this problem still happen in the latest version of Firefox?

Comment 10

[Marco Bonardo [:mak]]

Resolving for lack of useful debug information.