1630105 - Add telemetry scalar to track printing errors

Status: RESOLVED FIXED

(Toolkit :: Printing, task, P1)

Description

[Jared Wein [:jaws] (please needinfo? me)]

We should track how often we hit an error when trying to print at https://searchfox.org/mozilla-central/rev/72e3388f74458d369af4f6cdbaeaacb719523b8c/toolkit/components/printing/content/printUtils.js#346

Comment 1

[Jared Wein [:jaws] (please needinfo? me)]

Attachment: Bug 1630105 - Add a telemetry scalar to track how often people encounter printing errors. r?mconley

Comment 2

[Jared Wein [:jaws] (please needinfo? me)]

Attachment: Data review form

Comment 3

[Chris H-C :chutten]

Comment on attachment 9140854 [details]
Data review form

DATA COLLECTION REVIEW RESPONSE:

    Is there or will there be documentation that describes the schema for the ultimate data set available publicly, complete and accurate?

Yes. This collection is Telemetry so is documented in its definitions file [Scalars.yaml](https://hg.mozilla.org/mozilla-central/file/tip/toolkit/components/telemetry/Scalars.yaml) and the [Probe Dictionary](https://telemetry.mozilla.org/probe-dictionary/).

    Is there a control mechanism that allows the user to turn the data collection on and off?

Yes. This collection is Telemetry so can be controlled through Firefox's Preferences.

    If the request is for permanent data collection, is there someone who will monitor the data over time?

Yes, Jared Wein is responsible.

    Using the category system of data types on the Mozilla wiki, what collection type of data do the requested measurements fall under?

Category 1, Technical.

    Is the data collection request for default-on or default-off?

Default on for all channels.

    Does the instrumentation include the addition of any new identifiers?

No.

    Is the data collection covered by the existing Firefox privacy notice?

Yes.

    Does there need to be a check-in in the future to determine whether to renew the data?

No. This collection is permanent.

---
Result: datareview+

Comment 4

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/9ff15f0fcf97
Add a telemetry scalar to track how often people encounter printing errors. r=mconley

Comment 5

[Dorel Luca [:dluca]]

https://hg.mozilla.org/mozilla-central/rev/9ff15f0fcf97

Comment 6

[Jared Wein [:jaws] (please needinfo? me)]

Comment on attachment 9140653 [details]
Bug 1630105 - Add a telemetry scalar to track how often people encounter printing errors. r?mconley

Beta/Release Uplift Approval Request

• User impact if declined: Less knowledge about the types of errors users are encountering with printing
• Is this code covered by automated tests?: No
• Has the fix been verified in Nightly?: No
• Needs manual test from QE?: No
• If yes, steps to reproduce:
• List of other uplifts needed: None
• Risk to taking this patch: Low
• Why is the change risky/not risky? (and alternatives if risky): Just adding a telemetry probe
• String changes made/needed: none

Comment 7

[Ryan VanderMeulen [:RyanVM]]

Comment on attachment 9140653 [details]
Bug 1630105 - Add a telemetry scalar to track how often people encounter printing errors. r?mconley

Improves Telemetry around errors encountered when printing. Approved for 76.0b6.

Comment 8

[Narcis Beleuzu [:NarcisB]]

https://hg.mozilla.org/releases/mozilla-beta/rev/732f827b4c67