nordstrom.com - "live help" doesn't allow mozilla

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
16 years ago
4 years ago

People

(Reporter: sspitzer, Unassigned)

Tracking

Details

(URL)

"live help" on nordstroms.com doesn't allow mozilla

go to http://about.nordstrom.com/help/Livehelp/default.asp?origin=footer

click on "chat" button.

you'll get:

"Unsupported Browser

Unsupported browser: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.1)
Gecko/20020813 Netscape/7.0

Continue... "

Comment 1

16 years ago
http://custsvc.nordstrom.com/nordstrom/ generates the error. It is server side asp.

site feedback form: https://secure.nordstrom.com/services/sitefeedback.asp but
the better approach was to use livehelp in IE and ....

contacting

Assignee: aruner → bclary
Summary: "live help" on nordstroms.com doesn't allow mozilla → nordstrom.com - "live help" doesn't allow mozilla

Comment 2

16 years ago
contacted
Status: NEW → ASSIGNED
Target Milestone: --- → Nov

Comment 3

16 years ago
tech evang june 2003 reorg
Component: US Ecommerce → English US
Target Milestone: Nov → ---

Comment 4

15 years ago
->default
Assignee: bc → english-us
Status: ASSIGNED → NEW
QA Contact: bc → english-us

Comment 5

5 years ago
Chat should work now.
[closeme?]
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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