Music streaming from Google Play Music is interrupted every couple of minutes
Categories
(Core :: Audio/Video: Playback, defect)
Tracking
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People
(Reporter: u661729, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0) Gecko/20100101 Firefox/75.0
Steps to reproduce:
Use Firefox to listen to music from https://play.google.com/music/listen#/
Actual results:
Every roughly 10 minutes or so, playback stops for about 2 seconds and then continues. The interruptions happen in the middle of songs and are very annoying.
It happens with all songs / albums.
There is no special activity on my PC which I could relate to this.
This never happens when I use Chrome (same computer, same account, same songs etc.).
Expected results:
Music streaming without interruptions.
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Comment 1•5 years ago
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Hello,
This is a paid service and since i don't have a paid account i couldn't properly verify your issue.
However you could try to test the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
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Comment 2•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Comment 3•5 years ago
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Because this bug's Severity has not been changed from the default since it was filed, and it's Priority is -- (non,) indicating it has has not been previously triaged, the bug's Severity is being updated to -- (default, untriaged.)
If you're still seeing the issue it would be useful to know if it happens in nightly with a new profile.
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Description
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