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help: URLs launch empty Apple Help Viewer

VERIFIED DUPLICATE of bug 243699

Status

()

Core
Networking
--
minor
VERIFIED DUPLICATE of bug 243699
15 years ago
14 years ago

People

(Reporter: Will Budreau, Assigned: Darin Fisher)

Tracking

Trunk
PowerPC
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

15 years ago
i typed "help:" thinking it might get me help information (i.e. "about:", "chrome:")

Instead, an empty Apple "Help Viewer" window opens.

This may be Apple's "correct behaviour" for the "help:" transport protocol, but
as a User I have no idea why I get a blank window.

Comment 1

15 years ago
Gee, I didn't even know this existed. I can confirm this (build 2002081408 on
Mac OS 9), but I see this also in Internet Exploder 5.

I can't find any reference to a 'help' protocol handler in Mozilla. I didn't
know we ended up calling some Apple-specific handler (since Exploder does it too) ?

The empty page is actually a prompt for your input (type 'mouse' in the
textfield, and you what it is). Very unfriendly.

I'm not sure what to do with this, since it seems to be Apple's bug. But I don't
think that many users will discover this.
Status: UNCONFIRMED → NEW
Ever confirmed: true

Updated

15 years ago
Summary: Typing "help:" in URL field opens an empty Help Viewer → Accessing URL [help:] launches Apple Help Viewer, displays empty page therein

Updated

15 years ago
Depends on: 163767

Comment 2

15 years ago
The help: protocol is built in to OS X. You are supposed to specify a file path
to the appropriate help document. http://www.google.com/mac?q=help+viewer+URL

This bug is probably a dupe.
Blocks: 114156
Summary: Accessing URL [help:] launches Apple Help Viewer, displays empty page therein → help: URLs launch Apple Help Viewer
Whiteboard: dupeme

Comment 3

14 years ago
-> networking
Assignee: hewitt → darin
Component: Location Bar → Networking
QA Contact: claudius → benc
Summary: help: URLs launch Apple Help Viewer → help: URLs launch empty Apple Help Viewer

Comment 4

14 years ago
Okay, you ignored it... Now it's got a bit more serious.

There's a serious remote-exploit bug with the Mac Help Viewer. Apple's first
patch is reported not to have fixed it.

http://software.silicon.com/security/0,39024655,39120920,00.htm

I'm here trying to work out how to *turn off* the automatic launching of Help
Viewer and it's looking like someone's taken the decision to hard code it? (Am I
correct?) Where is it listed in Helper Applications etc?

Can you un-hard-code it so we can all browse the web safely again please?
known and fixed. see attachment 148702 [details] [diff] [review] for the pref names.

*** This bug has been marked as a duplicate of 243699 ***
No longer blocks: 114156
Status: NEW → RESOLVED
Last Resolved: 14 years ago
No longer depends on: 163767
Resolution: --- → DUPLICATE

Updated

14 years ago
Status: RESOLVED → VERIFIED

Updated

14 years ago
Whiteboard: dupeme
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