Closed
Bug 1633240
Opened 5 years ago
Closed 5 years ago
[SUMO User Issue] Specific email not receiving emails Investigation of <email address>
Categories
(Cloud Services :: Server: Firefox Accounts, task)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
INACTIVE
People
(Reporter: behrukarami, Assigned: jrgm, NeedInfo)
Details
User:
Support Case link
The user has tried the following:
*
I verified with the user that their email is indeed working.
Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.
Flags: needinfo?(behrukarami)
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Comment 1•5 years ago
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Hi there, can you confirm the email address you signed up to Firefox Accounts with? There are no accounts matching your Bugzilla email address.
Flags: needinfo?(behrukarami)
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Updated•5 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INACTIVE
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Description
•