1638542 - Need to restart the browser, in order for browser to realize that vpn has stopped.

Status: RESOLVED WORKSFORME

(Core :: Networking, defect, P2)

Description

[Pranav bhattarai]

Attachment: Screencast from 05-16-2020 04:03:44 PM.webm

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:76.0) Gecko/20100101 Firefox/76.0

Steps to reproduce:

I was suffering two websites:

1. YouTube (where I was watching a youtube playlist of code.org about "internet")
2. Facebook.com

To login to openspotify.com, I need a VPN because their service has not arrived officially to my country.

So, from the terminal, I did this:
windscribe connect us //where us is the United States
I was able to login Spotify but:

1. I was not able to play the video which I was playing a moment ago on Youtube. It did load. Even re-entering the URL (YouTube.com); it did not open.
2. The same thing happened to Facebook.com. But strangely, m.facebook.com opened for some reason as u can see in the screencast video in the below attachments.

This is a strange behavior. I had to restart the browser. Then everything was working again.

In between all these activities, I did this on terminal:
windscribe disconnect // this will disconnect me from VPN

I need to disconnect a VPN because of VPN speed =! my ISP speed. So, after that, everything went over the hills.

Expected results:

(I know I should not add additional bug reports in 1 bug reports but, there we are:

1. The scroll bar is terrible in Ubuntu 20.04 because I always miss the spot 1 out 5 times. I wish the scroll bar looked the way the scroll bar look on this website. Proof: https://imgur.com/a/A6UZZpF) Thickness is important I guess. + the way the scroll bar looks in this website makes sense. You can never miss the spot.

2. In Messenger.com, I have experienced this couple of times: The message auto-scroll to the previous message. And you have to bring it down to the lower/current section. It's like it flickers go back to the top previous message. Don't happen to often. But happens.)

Comment 1

[Pranav bhattarai]

Due to file attachments limitation in Bugzilla, I have recorded the second screencast video & had uploaded that video on Youtube since I don't know where else I can share it.

But the result is different this time: https://youtu.be/e-I95w51gwA

Comment 2

[Andrei Purice]

Hey there Pranav,

I tried reproducing this issue on the latest Nightly 78.0a1 (2020-05-20), beta 77.0b8 and release 76.0.1 versions without any success though. I installed and configured the "Windscribe" vpn and followed your steps and could play the videos from the same list you accessed on Youtube and other videos, as well as could reach Facebook.com and login and perform "tasks".

I can see some addons installed on your side so can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .

Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .

If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Comment 3

[Pranav bhattarai]

(In reply to Andrei Purice from comment #2)

Hey there Pranav,

I tried reproducing this issue on the latest Nightly 78.0a1 (2020-05-20), beta 77.0b8 and release 76.0.1 versions without any success though. I installed and configured the "Windscribe" vpn and followed your steps and could play the videos from the same list you accessed on Youtube and other videos, as well as could reach Facebook.com and login and perform "tasks".

I can see some addons installed on your side so can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .

Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .

If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

u are probably right. This might be due to other network related activities like VPN not being fast enough, etc.
On my recent take on this under your instruction, I did took a lot of time to open YouTube but after some time it opened unlike Facebook which opened pretty fast.
Sorry to creating this bug report. My misunderstanding.

Comment 4

[Pranav bhattarai]

@(In reply to Andrei Purice from comment #2)

Update: Same problem but this time there is NO involvement of VPN.

I was using the internet (browser) normally.
Suddenly I wanted to search for some news about a celebrity.
My default search engine is DuckDuckGo.com. The website didn't give me something solid I was looking for.
So, I went to address bar and type: www.google.com and hit the enter button.
No response at all as if I don't have an active internet connection.

But other websites like StackOverflow, BBC.com, DuckDuckGo.com is working fine.

This time I am not even using a VPN.

I know this sounds a bit weird, but is it possible that Google is doing this intentionally?!
Yes, restarting the browser will go back to normal. But this is starting to get on my nerve.
Someone needs to do something about it or at least say something.

There are three extensions I use:

1. Grammarly
2. uBlock Origin
3. GNOME shell extensions

I don't think anyone will interfere. Starting afresh profile and waiting for this to happen will take a lot of time because we don't use the browser without extensions on a day-to-day basis.

Here is another video/proof of what I experience today: https://youtu.be/exUhf_ROwoQ

(I hope I am not wasting your time. But there is something. It's not consistent. Consistency & fluency is important.)

Comment 5

[Andrei Purice]

Hey Pranav,
There was an issue with addons but it got fixed. https://bugzilla.mozilla.org/show_bug.cgi?id=1639429
Some extentions were causing issues loading sites.
Do you still experience this problem?

Comment 6

[Pranav bhattarai]

(In reply to Andrei Purice from comment #5)

As per the link u mention, it heading is, "Firefox can no longer connect to any sites if add-ons are installed." but in my case, I can still open many other websites.

Maybe u are right, it might be that bug which is causing this issue.

I am using Firefox 77.0.1. But the milestone for that bug is 78. But, let wait.

So far, since this happens occupationally in my case, I will command here again if it happens in Firefox 77.

(Until then, fix more Firefox 77.0.1 in Wayland + Ubuntu 20.04 + GNOME 3.36. I feel more weird lag and courser movement.)

Comment 7

[Michal Novotny [:michal]]

(In reply to Pranav bhattarai from comment #0)

So, from the terminal, I did this:
windscribe connect us //where us is the United States
I was able to login Spotify but:

1. I was not able to play the video which I was playing a moment ago on Youtube. It did load. Even re-entering the URL (YouTube.com); it did not open.
2. The same thing happened to Facebook.com. But strangely, m.facebook.com opened for some reason as u can see in the screencast video in the below attachments.

This is a strange behavior. I had to restart the browser. Then everything was working again.

Can you please check at page about:networking#networkid whether networkID is different when the the VPN is turned on and off?

Comment 8

[Pranav bhattarai]

(In reply to Michal Novotny [:michal] from comment #7)

Can you please check at page about:networking#networkid whether networkID is different when the the VPN is turned on and off?

This is what inside: https://imgur.com/in47l14

Is anything wrong here?

Comment 9

[Pranav bhattarai]

(In reply to Pranav bhattarai from comment #8)

(In reply to Michal Novotny [:michal] from comment #7)

Can you please check at page about:networking#networkid whether networkID is different when the the VPN is turned on and off?
Yes, there are two different NetworkID.
Added 2 screenshots: https://imgur.com/a/zGqPhwS

Comment 10

[Michal Novotny [:michal]]

This looks similar to bug 1635935 with the exception that here we detect the network ID change and network:link-status-changed notification is sent which unfortunately doesn't help.

Comment 11

[Pascal Chevrel:pascalc]

Jens, is that still an issue? Thanks

Comment 12

[Jens Stutte [:jstutte]]

(In reply to Pascal Chevrel:pascalc from comment #11)

Jens, is that still an issue? Thanks

Valentin, can you please check? Thanks!