Closed Bug 1638829 Opened 5 years ago Closed 5 years ago

When joining a Zoom meeting, the "Join Audio" button is grayed out

Categories

(Core :: WebRTC, defect)

defect

Tracking

()

RESOLVED INVALID

People

(Reporter: hazard-waltzer02, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; CrOS x86_64 12871.102.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.141 Safari/537.36

Steps to reproduce:

Start a Zoom meeting.

Actual results:

The "Join Audio" button is grayed out, and you cannot hear others in the meeting.

Expected results:

The "Join Audio" button should not be grayed out.

Component: Untriaged → WebRTC
Product: Firefox → Core

Does this work for you if you join the test meeting at https://zoom.us/test ?

It works for me in Firefox release and Nightly on Linux.

Flags: needinfo?(Nicohumor)

(In reply to Asif Youssuff from comment #1)

Does this work for you if you join the test meeting at https://zoom.us/test ?

It works for me in Firefox release and Nightly on Linux.

I don't have a camera or microphone and can't see the issue myself, but many people reported this issue.

Flags: needinfo?(Nicohumor)

(In reply to Nicohumor from comment #2)

(In reply to Asif Youssuff from comment #1)

Does this work for you if you join the test meeting at https://zoom.us/test ?

It works for me in Firefox release and Nightly on Linux.

I don't have a camera or microphone and can't see the issue myself, but many people reported this issue.

Edit: What I mean by "can't see the issue myself" is "I can't test it.", not "There is no problem".

I have the same problem on Firefox Dev Edition:
Firefox: Firefox Developer Edition 77.0b7 (64 bit)
OS: macOS Catalina 10.15.4

Steps to reproduce:

Start a Zoom meeting in incognito window.

Actual results:

The "Join Audio" button is grayed out, and you cannot hear others in the meeting.

Expected results:

The "Join Audio" button should not be grayed out.

Haven't checked for non incognito.

Update on Reproducibility:
This occurs when the 'filter' on 'Clean URLs' add-on is enabled. Once filter is disabled it works fine.
So might not be a firefox issue.

(In reply to raskoln1k0v from comment #5)

Update on Reproducibility:
This occurs when the 'filter' on 'Clean URLs' add-on is enabled. Once filter is disabled it works fine.
So might not be a firefox issue.

I can confirm this, at least for myself.

This was logged in the ClearURLs repo: https://gitlab.com/KevinRoebert/ClearUrls/-/issues/513

Should be fixed.

OK, so the bug will now be marked as INVALID.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INVALID
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