JSON statusCode 503 error "Service Unavailable" message "Borken"
Categories
(Core :: Networking, defect)
Tracking
()
| Tracking | Status | |
|---|---|---|
| firefox78 | --- | affected |
| firefox79 | --- | ? |
| firefox80 | --- | unaffected |
People
(Reporter: 9210rbw, Unassigned, NeedInfo)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
Steps to reproduce:
This does not happen in other browsers. It also interferes with Ghostery and or Add Blocker plus. Both were disabled and I got this message. The site that was accessed is the following https://www.healthline.com/health-news/fighting-family-burnout-during-the-covid-19-crisis?slot_pos=article_1&utm_source=Sailthru%20Email&utm_medium=Email&utm_campaign=daily&utm_content=2020-06-30&apid=20448813
Actual results:
page looks like it is in a loop
statusCode 503
error "Service Unavailable"
message "Borken"
Expected results:
page should have loaded
Unable to reproduce in Nightly.
Because this bug was filed in non-browser component please let us know what version (i.e. Firefox NN) and platform (Windows, Android, Mac, iOS, Linux) you were one.
|
Reporter | |
Comment 2•5 years ago
|
||
Firefox version 77.0.1 (64 bit)
Windows 10 home
version 1903
OS build 18362.900
Please let me know if there is anything else I can help with.
Rob Weinberg
|
||
Comment 3•5 years ago
|
||
Hi, I tried to reproduce this issue but the page loads correctly on our side in Release 78, Beta 79 as well as our latest Nightly build 80.0a1 (2020-07-01)
Does this issue occur with a fresh profile ? can you please create one and try this again ? you can find the steps here on how to do that : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager
Also can you please try our latest Nightly build ? you can find it here: https://nightly.mozilla.org/
|
|
Reporter | |
Comment 4•5 years ago
|
||
Did you try to select one of the topics in the web site ? It does not happen when you first load that main page. It only happens when you go to one of the topics within the page.
|
|
Reporter | |
Comment 5•5 years ago
|
||
I restarted Firefox with all the add on items disabled and the problem still occurs.
|
|
Reporter | |
Comment 6•5 years ago
|
||
I down loaded nightly and the problem seems to have gone away. Do you know when the new release will be released ?
|
|
||
Comment 7•5 years ago
|
||
I tried different topics from the page but no issues occured on my end, did you also tried with a fresh profile ? or safe mode ?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Also the next Firefox Release version will be available on the 2020-07-28, in the mean time can you please try our beta build and see if the issue occurs there as well ? https://www.mozilla.org/ro/firefox/channel/desktop/
I will set a component for this issue and maybe one of our developers can reproduce on their end as well.
|
|
||
Updated•5 years ago
|
|
||
Comment 8•5 years ago
|
||
Since the status are different for nightly and release, what's the status for beta?
For more information, please visit auto_nag documentation.
|
||
Comment 9•5 years ago
|
||
(In reply to Rob Weinberg from comment #0)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
Steps to reproduce:
This does not happen in other browsers. It also interferes with Ghostery and or Add Blocker plus. Both were disabled and I got this message. The site that was accessed is the following https://www.healthline.com/health-news/fighting-family-burnout-during-the-covid-19-crisis?slot_pos=article_1&utm_source=Sailthru%20Email&utm_medium=Email&utm_campaign=daily&utm_content=2020-06-30&apid=20448813
I've been getting the same error. I can't tell if I'm able to upload a photo, but I took a screenshot. The "Borken" threw me off.Actual results:
page looks like it is in a loop
statusCode 503
error "Service Unavailable"
message "Borken"Expected results:
page should have loaded
|
||
Comment 10•5 years ago
|
||
Same thing happened to me just now. I think it has something to do with firefox and adblocker plus acting up
|
||
Comment 11•5 years ago
|
||
I have the problem as well and I don't have adblocker installed. It seems it's mainly the built-in JSON viewer which can be disabled for the entire browser, but you cannot disable it for a single website. I do need it for other websites, just not for healthline
This seems like a website bug. It's returning a JSON error.
Description
•