X11/NVIDIA: X11 session crashes on Invision website. Possibly fixed by driver 450.57.
Categories
(Core :: Widget: Gtk, defect, P3)
Tracking
()
People
(Reporter: john, Unassigned)
References
(Blocks 1 open bug)
Details
Attachments
(1 file)
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4.16 KB,
text/html
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Details |
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:77.0) Gecko/20100101 Firefox/77.0
Steps to reproduce:
Hi, I'm hitting a bizarre bug in Invision with Firefox on Ubuntu.
If I mouse-over the screen of any mobile prototype in Invision (eg a blank iPhone X prototype), my machine crashes. The window manager crashes and I'm kicked back to the Ubuntu login screen.
Not sure where the bug lies, I've also reported to Invision, but obviously it shouldn't be possible for a website to crash my window manager!
This is with:
Firefox 77.0.1
Ubuntu 20.04
HP Probook 450 G6
Nvidia MX130 GPU
nvidia-driver-435
To reproduce:
- register/login to https://www.invisionapp.com/ (a free account is fine)
- Create prototype -> iPhone X -> set a name
- Add a screen (upload any png)
- View screen
- mouse-over the emulator iPhone
Actual results:
Ubuntu's window manager crashes and I'm kicked back to the Ubuntu login page.
Expected results:
The preview to work as expected.
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Reporter | |
Comment 1•5 years ago
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Just to confirm this also occurs with the latest recommended drivers (nvidia-driver-440)
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Comment 2•5 years ago
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Hey John,
I tried to reproduce this issue you're having on the latest version of Firefox Nightly 80.0a1 (2020-07-09), beta 79.0b5 and release 78.0.1 with both png and jpg pictures but I get no crashes. The project can be viewed without any issues.
Can you test the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
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Reporter | |
Comment 3•5 years ago
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Hi, I'm able to reproduce the bug with release 78.0.1 with a fresh profile, I'll try and test with nightly and beta as well.
As I said it seems to be any invision mobile preview that causes the crash, but here's one in particular (using Invision's demo project):
It's worth noting that Invision engineers are able to reproduce a tab crash (though not a full window manager crash).
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Reporter | |
Comment 4•5 years ago
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Some more detail on this - it seems to be related to the proprietary Nvidia drivers bundled with Ubuntu - if I switch to the open source drivers (xserver-xorg-video-nouveau) then the issue doesn't occur.
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Comment 5•5 years ago
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Bugbug thinks this bug should belong to this component, but please revert this change in case of error.
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Comment 6•5 years ago
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Can you submit and share here any crashes you have at about:crashes page?
Thanks.
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Reporter | |
Comment 7•5 years ago
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Hi, sorry for a slow reply. about:crashes is empty - like I say it's crashing the whole window manager, not just the browser (I think the Invision engineer was seeing a browser tab crash but they don't seem to want to pursue it further).
Just to confirm I'm still seeing this with nvidia-driver-440, and not with the open source driver (xserver-xorg-video-nouveau).
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Reporter | |
Comment 8•5 years ago
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Also still seeing this with Firefox 79.0
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Comment 9•5 years ago
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Can you try https://nightly.mozilla.org? Thanks!
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Reporter | |
Comment 10•5 years ago
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Hi, yes I can reproduce with the current nightly (firefox-81.0a1.en-US.linux-x86_64)
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Comment 11•5 years ago
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The only thing that seems to change is the cursor. Does it crash if you hover the grey area in this testcase?
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Reporter | |
Comment 12•5 years ago
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No the grey background doesn't cause a crash, but anywhere within the phone mockup does.
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Comment 13•2 years ago
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I say it's crashing the whole window manager
This is a driver bug, so it's not really actionable on our side, though one could switch to software WebRender I guess. If NVIDIA still hasn't fixed this I may be worth refiling here and we can blacklist it.
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Comment 14•2 years ago
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FWIW This is also WORKSFORME on nvidia-driver-510 and an RTX3xxx series card. I guess the exact card may matter though.
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Comment 15•2 years ago
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It could have been this:
https://forums.developer.nvidia.com/t/crash-probably-of-x11-after-i-enter-with-the-mouse-into-a-scaled-virtualbox-machine/126555
https://www.nvidia.com/download/driverresults.aspx/162107/en-us/
Version: 450.57
Release Date: 2020.7.9
Operating System: Linux 64-bit
Fixed a bug that could cause the X server to crash when using large cursor images with PRIME display offloading.
Description
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