firefox screen crash
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: kevin587121, Unassigned)
Details
Attachments
(1 file)
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706.75 KB,
image/png
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Details |
Screen appear like this
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0
Steps to reproduce:
I just launched Firefox..
Actual results:
Everytime I scroll down the page screen crashes
Expected results:
Clear screen
Hi reporter the page might not be loading properly because you might not be connected to the internet for it to loud or it could be your using a custom css theme that could be crashing your page can you please provide more information.
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Comment 2•5 years ago
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Hi Kevin,
Please provide steps to reproduce this issue so I can try replicate on my end.
Test if the issue occurs to you in safe mode (add-ons disabled). Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
If the issue persists, also test it using a fresh profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager
Also, try this on the latest version of nightly. You can download it from here: https://nightly.mozilla.org/
Best,
Clara
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Comment 3•5 years ago
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reporter seems to be gone
Description
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