167034 - Mozilla 1.1 hangs at startup

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Stefan Eriksson]

Mozilla 1.1 browser hangs at startup everytime it is started.
Mail and Calendar does start, however.

If the file XUL.mfl is removed, Mozilla browser will start again, but
when browser is restarted it always hangs again.

I am using the Pinball theme, Calendar, Googlebar, QLookup and RadialContext.

Windows 2000, Service Pack 2
Mozilla 1.1 for Windows

Comment 1

[Frederic Bezies]

Remove pinball theme and all your problem should be gone :-)

Is there a "certified working" version of Pinball with 1.1 ? ;-)

Comment 2

[Stefan Eriksson]

Uninstalled Pinball theme, now using classic but the problem remains.
Just need to start browser, see that the XUL.mlf file is created and then exit
and restart. Browser freezes on splash screen.

Comment 3

[Frederic Bezies]

Try with a blank new profile ?

Comment 4

[Stefan Eriksson]

Removed the Application Data/Mozilla folder.
Created a new empty profile using Profile manager.
Started Mozilla (showing Mozilla default homepage) and exit.
Started Mozilla again and it freezes on splash screen.
Mail and calendar still works.
Killed mozilla process.
Removed XUL.mlf and restarted mozilla and it works.

Comment 5

[Frederic Bezies]

So, if I read well, the bug is now gone ?

So, this bug can be closed ?

Comment 6

[Stefan Eriksson]

No, bug still exist, but I can use mozilla if the XUL.mlf file is removed before
I start mozilla. XUL.mlf seem to be corrupt in some way.
I can, however, start mail and calendar even if XUL.mlf is not removed.

Comment 7

[Frederic Bezies]

Looks like a problem of compatibility with your theme.

You should try to do a backup of your profile, uninstall mozilla (removing
mozver.dat and mozuninst.exe from \winnt folder), make a clean install, and
creating a new profile (without pinball theme), and grabbing back all your old
datas.

If you do so, is the bug still alive or not ?

Comment 8

[Stefan Eriksson]

Attachment: Uninstallation and re-installation procedure

Comment 9

[Stefan Eriksson]

Finally...

I could not unintstall mozilla at first, got this error:
0: Uninstal log folder not found:
HKEY_LOCAL_MACHINE\Software\mozilla.org\1.1(en)\Uninstall\Uninstall Log Folders

The registry key did not exist.

After some manual hands-on I was able to do a uninstall and could also
successfully install mozilla again. See attachement for procedure for doing this.

It seems as if installation of mozilla 1.1 was broken, possibly because of
earlier installed versions (0.9.9 and 1.0).

Now everything works and I beleive we can close the bug, since it is probably
due to problems in earlier versions of mozilla.

Thanks a lot for your help.

Comment 10

[Frederic Bezies]

Following comment #9, closing this bug as WFM

If you want to clean-up your registry, just try JV16 PowerTools
(http://www.jv16.org/)

Happy I can help :-)