1674608 - On-screen keyboard is shown and vanishes again in tablet mode on windows 10

Status: ASSIGNED

(Core :: Widget: Win32, defect, P2)

Description

[andre.ruebel]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0
Firefox for Android

Steps to reproduce:

Using Windows 10 Home Version 2004 in tablet mode I focus a website input box e.g. having the Google site open in Firefox

Actual results:

The on-screen keyboard is shown, Firefox seems to update its window (Firefox shortly flashes) and the on-screen keyboard vanishes, so I cannot enter anything into the input box

Expected results:

The on-screen keyboard should have stayed on screen with the input box being focused

Comment 1

[andre.ruebel]

This issue does not occur if the Firefox window is pinned to half size left or right

Comment 2

[Christian Heinzer]

same here since windows update this night. Does not occur in Full Screen.

Comment 3

[Christian Heinzer]

A few core Microsoft Programs (Wordpad, File Explorer) are also affected from this Bug.
But not Settings or Calendar or Edge (or Chrome).

Comment 4

[Christian Heinzer]

Easy workaround found here by switching the OS on-screen keyboard setting from (default/first option) full screen width to the slightly less width second option (reproducable again by switching back to full width)

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 6

[Carsten]

Absolutely confirmed behaviour for months now... Please fix this. Surfaace Pro and Asus Mini here as tablets. Best wishes Carsten.

Comment 7

[fadeevab.com]

Same issue. Confirmed.

Impossible to work with the browser in Tablet mode. Should be prioritized higher.

Comment 8

[fadeevab.com]

One nuance: it happens with the wide type of keyboard.

Workaround: change the type of keyboard to the floating one (e.g. go to Notepad, and open the on-screen keyboard, and go to keyboard settings), then go back to Firefox.

Comment 9

[Carsten]

This bug exists now for so long - is nobody really able to correct this? There are several entries in the bugzilla about this now. Really disappointing. I tried 90 beta now - still there. New look does not help to keep users with this browsers if really old bugs cannot be removed!

Comment 10

[hugospacep]

Same problem since many months.

Comment 11

[Carsten]

How many times do we have to list this bug? New 90.0 version and still no solution :-((((((((((((((

Comment 12

[Carsten]

Version 91.0 - still not solved :-(

Comment 13

[Gian-Carlo Pascutto [:gcp]]

Increasing severity due to increased reports. Gabriele, I'll assign to you not necessarily to fix but maybe if this is a good first/second bug to investigate.

Comment 14

[Gabriele Svelto [:gsvelto]]

I have hardware to test this, will have a look in the coming weeks.

Comment 15

[Sören Hentzschel]

Hi Gabriele,

there was another question in Firefox support about it today and I remembered that you wrote "will have a look in the coming weeks" - but that was already ten months ago (the time flies!). Have you already had a chance to have a look?

Thanks!

Comment 16

[Stephen A Pohl [:spohl]]

Chris has been looking at touch related bugs. Chris, I'm ni-ing you in case you get to this before Gabriele does.

Comment 17

[Chris Martin [:cmartin]]

I'll take over this bug, as it will likely roll into my other Windows Touch work