1674724 - network.cookie.sameSite.laxByDefault = true breaks reviewing of amazon.co.jp

Status: RESOLVED DUPLICATE of bug 1748577

(Web Compatibility :: Site Reports, defect)

Description

[Alice0775 White]

Attachment: Screenshot

Reproducible:
Always.
You need a purchase history to reproduce the issue.

Steps to reproduce:
0. network.cookie.sameSite.laxByDefault = true (Nightly default)

1. Open amazon.co.jp and logged in.
2. Click "Returns & Orders" link in header bar
3. Click "Write a product review"
4. Click Star icon of overall rating

Actual Results:
The following error message is shown
"! Something went wrong, please try again."

See attached screenshot.

Expected Results:
No error

Comment 1

[Kershaw Chang [:kershaw]]

baku, could you take a look?
Or maybe we need to ask amazon to fix this?

Comment 2

[Andrea Marchesini [:baku]]

Peter, can we contact them?

Comment 3

[Peter Saint-Andre [:stpeter]]

I've posted to our coordination list about this. If that doesn't yield a reply, I'll seek other escalation paths.

Comment 4

[Karl Dubost💡 :karlcow]

Needs Triage.

Comment 5

[Raul Bucata]

We appreciate your report. For this issue, unfortunately, a valid purchase is needed.

Having no valid payment methods, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies have been accepted for this page?

Comment 6

[Alice0775 White]

(In reply to raul softvision from comment #5)

We appreciate your report. For this issue, unfortunately, a valid purchase is needed.

Having no valid payment methods, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies have been accepted for this page?

I don't have any recent purchases either, so I can't test this bug.
I'll mark this as incomplete.

Comment 7

[Daniel Veditz [:dveditz]]

This is almost certainly the same issue as bug 1748577: Some users have a profile image with a www.amazon.jp URL instead of www.amazon.co.jp. When a page containing this image tries to load it, www.amazon.jp does a cross-site redirect to www.amazon.co.jp. SameSite cookies are not sent cross-site, and when www.amazon.co.jp sees no cookies it resets some of them.

I don't see the profile image on the Your Orders page, but when I try the equivalent on the US site (where I have orders to review) the resulting review page itself has my profile image. The attached screenshot is part of the review page, not the orders page, so that lines up.