twitch not loading videos on new MacBook Air 2020 M1
Categories
(Core :: Audio/Video: Playback, defect, P3)
Tracking
()
People
(Reporter: jmicro, Unassigned, NeedInfo)
References
Details
Attachments
(5 files)
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User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:83.0) Gecko/20100101 Firefox/83.0
Steps to reproduce:
Open Twitch.tv and try to watch any of the streams.
help myself out with google and planty of the helppages out there but nothing help.
Clear version of Firefox has the same issue.
Safe mode the same.
try Safari, Opera, Edge, Chrome it works fine!
But firefox is my baby on Windows since 15 Years...
Actual results:
The steams not loading I only get the loading ring.
If there is an adoult stream there ask for permission but thats it.
Expected results:
Working streams with no problem at all.
Can a Admin pls, erase my email under the second post? thanks...
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Comment 3•4 years ago
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I could not reproduce this issue on the latest Nightly 85.0a1 on Mac OS X 10.15. Considering this issue is on the new Mac M1, I'm assigning the component Widget:Cocoa so that someone with more knowledge in this area could take a look.
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Comment 4•4 years ago
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(In reply to Simona Badau from comment #3)
I could not reproduce this issue on the latest Nightly 85.0a1 on Mac OS X 10.15. Considering this issue is on the new Mac M1, I'm setting this on the Widget:Cocoa component so that someone with more knowledge in this area could take a look.
I tried Nightly and it works. I think I have to wait for the public release because Nightly is crashing to often... Thanks for the advice.
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Comment 6•4 years ago
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The severity field is not set for this bug.
:spohl, could you have a look please?
For more information, please visit auto_nag documentation.
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Updated•4 years ago
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Comment 7•4 years ago
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Could you please confirm what version of Firefox and macOS that you are using? Could you test and see if you are experiencing the same in Beta and/or Nightly? https://www.mozilla.org/en-US/firefox/channel/desktop/#beta
Sorry, for the late response.
Im using macOS Big Sur Version 11.0.1
Chip Apple M1
I Tried Nightly 85.0a1 (64-Bit) but Twitch.tv worked but it was too broken at all. The program doesn't run more than a Minute. I send every Crash to Firefox. Maybe 20 of them!
I tried now also the Beta 84.0 (64-Bit) for youTwitch.tv works also. It run smooth but it crashed 2 times since I used it on a whole day.
Now I have there a different Problem. I think I have to open a new Bug report. It doesn't install the OpenH264-Videocodec Plugin. I tried many things from the Internet but its pending still.
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Comment 10•4 years ago
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Comment 11•4 years ago
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Comment 12•4 years ago
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For the twitch crashes, could you navigate to about:crashes and submit any crashes there that are not yet submitted, then copy the URLs for the submitted crashes onto this bug?
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Comment 14•3 years ago
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I would like to, but I dont have this old Version of the Browser anymore.
I reinstall the MacBook so all is new and I only use now Firefox 85.0b8. Here is the problem with the not installing H264 Videocodec... But Twitch.TV is working fine thats the reason I don´t use the other version of Firefox anymore.
So I don´t know, how can I help you?
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Comment 15•3 years ago
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But by the Way I always send evry crash to Firefox!
I've had a look at our crash stats to to see if I can find anything specific to media and/or twitch on arm64 MacOS, but haven't found anything yet. If you're able to install the version that was failing, create a new profile, and test with the version, that would be helpful. Without specific crashes, it will be difficult to diagnose further.
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Comment 17•3 years ago
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Yes I can reinstall that olf Firefox and send the crashes in this Bug report.
But Bug 1686470 is something diffrent. Twitch is working even H264 is not installing.Can you took a look also there.
(In reply to Jmicro from comment #17)
Yes I can reinstall that olf Firefox and send the crashes in this Bug report.
But Bug 1686470 is something diffrent. Twitch is working even H264 is not installing.Can you took a look also there.
Understood. We have some work in progress to address that bug, and we'll continue to track the issue in that bug and update it as the work progresses.
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Comment 19•3 years ago
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Can not download anymore Firefox 83.0 from the offical webside, so I treid Firefox 84.0.2. There is everything fine with Twitch.tv, but the Videocodec H264 is also not installed, maybe it takes a while but usually on a Windows PC its done in seconds.
You can close this case because the Twitch.tv problem seems to be fixed in Firefox 84 and 85.
Resolving this based on comment 19. We'll track the openh264 changes in bug 1686470.
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