Open Bug 1678586 Opened 3 years ago Updated 3 years ago

The Selection radio button from the system dialog panel is disabled if the system dialog was opened before the print preview finished loading


(Toolkit :: Printing, defect, P3)




Tracking Status
firefox-esr78 --- unaffected
firefox83 --- unaffected
firefox84 --- wontfix
firefox85 --- fix-optional


(Reporter: emilghitta, Unassigned)


(Blocks 1 open bug, Regression)


(Keywords: regression, Whiteboard: [print2020] [old-ui-] )


(1 file)

Attached image Selection.gif

Affected versions

  • Firefox 84.0b3 (BuildId:20201119195818)
  • Firefox 85.0a1 (BuildId:20201119214432)

Affected platforms

  • Windows 10 64bit
  • macOS 10.13
  • Ubuntu 20.04 64bit

Steps to reproduce

  1. Launch Firefox.
  2. Access a long website like this one
  3. Select a random portion of text.
  4. Hit CTRL + P in order to open the print preview.
  5. Click the “Print using the system dialog” option before the print preview finishes loading.

Expected result

  • The “Selection” radio button is enabled.

Actual result

  • The “Selection” radio button is disabled.

Regression Range


  • [Suggested Severity] I think that S3 fits for this issue.
Has Regression Range: --- → yes
Has STR: --- → yes

We currently wait for the preview to finish rendering to see if the user has a selection, and since we no longer are waiting for that, it makes sense why this would be disabled.

However, I wonder if we can insert a check when we handle "open-system-dialog" events to make sure the user can select this option

Severity: -- → S3
Priority: -- → P3

(Moving bugs to 86, part 1.)

Whiteboard: [print2020_v85][old-ui-] → [print2020_v86][old-ui-]

Moving things to 88, cause we're mostly on Proton these days…

Whiteboard: [print2020_v86][old-ui-] → [print2020_v88] [old-ui-]
Whiteboard: [print2020_v88] [old-ui-] → [print2020] [old-ui-]
You need to log in before you can comment on or make changes to this bug.