1679515 - Low Ink/toner levels notification should be displayed on the new modal as well

Status: NEW

(Toolkit :: Printing, enhancement, P3)

Description

[Vlad Lucaci, Desktop QA (:vlucaci)]

Attachment: image (7).png

Affected versions

• 85.0a1
• 84.0b5

Affected platforms

• Windows 10x64
• macOS 10.15.7
• Ubuntu 20.04

Prerequisites

• Have low toner/ink levels on the printer in use.

Steps to reproduce

1. Launch FF
2. Go to any random webpage.
3. CTRL+P.

Expected result/Enhancement Suggestion

• As per system modal, a Status field is displayed, stating that the printer in use is low on ink/toner.

Actual result

• No information is displayed in the new modal in regards to the ink levels on the printer.

Suggested Severity

• S4 since the user is notified via old modal and on Windows 10 by a system pop-up notification.

Additional notes

• This addition would greatly improve on the quality of the UX , since the user will know before committing to a lengthy(or any for that matter) print job that his ink/toner levels are low.

Comment 1

[Vlad Lucaci, Desktop QA (:vlucaci)]

Hello,

As per mentioned above in the additional notes section, this would greatly improve the UX as per seen in attachment provided below from macOS 10.15.7 system modal.

https://drive.google.com/file/d/15Qv-bCS8dGD6-FRR7U4-g8KoDq4_JLx9/view?usp=sharing

The user would very much benefit from this, especially if using color cartridges which are expensive

Comment 2

[Jonathan Watt [:jwatt]]

Sending this over to frontend since this is their decision to make, not the Platform team's.