1680676 - americanas.com.br - Images not loaded in strict mode

Status: RESOLVED WORKSFORME

(Web Compatibility :: Privacy: Site Reports, defect, P3)

Description

[Karl Dubost💡 :karlcow]

images don't load in 90% of time, design is broken
zoom in images not working too.
buy functions and descriptions don't work too
In opera browser is all ok, only have to disable vpn (opera native)

Comment 1

[Tim Huang[:timhuang]]

Hi Karl,

Thanks for reporting. But, I cannot reproduce this issue with a new profile with ETP strict mode enabled. Could you try a new profile to see if the problem is reproducible?

Comment 2

[Karl Dubost💡 :karlcow]

Attachment: Screenshot_2020-12-14 Americanas - Tudo A toda hora Em qualquer lugar .png

I could reproduce the missing bottom images on Firefox Nightly 85.0a1 (2020-12-09) (64-bit) on macOS
with opening a private new window.

Comment 3

[Tim Huang[:timhuang]]

I can reproduce the same issue right now. I was using the wrong configuration.

The breakage is caused by that Firefox blocks the domain recs.richrelevance.com.

Comment 4

[Thomas Wisniewski [:twisniewski]]

The actual recommendations are served from the blocked JSON files, so the images will not appear unless we allow it through. The best we can probably do here is to detect the XMLHttpRequest, and provide the user with a way to opt into replaying it (similarly to how the devtools allow replaying XMLHttpRequests). Otherwise, we'll have to do some other form of yellowlisting.

Comment 5

[Negritas Sergiu, Desktop QA]

Hello! I have tried to reproduce the issue with firefox 85.0a1(2020-12-03) on Ubuntu 22.04 and MacOS 15.4, unfortunately I wasn't able to reproduce the issue.

Have a nice day!

Comment 6

[Manuel Bucher [:manuel]]

Website doesn't depend on the tracker recs.richrelevance.com anymore.