Verizon.com after login, needs about:compat entry, to be compatible
Categories
(Firefox :: Untriaged, enhancement)
Tracking
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People
(Reporter: blancha2, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:83.0) Gecko/20100101 Firefox/83.0
Steps to reproduce:
I logged-into my verizon.com Residential account for my landline phone .
Actual results:
It REPEATEDLY refreshed the webpage , and wouldn't proceed .
Expected results:
I SHOULD have gotten one load of the webpage, and be allowed to continue .
Switching to the Safari browser, solved my problem .
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Comment 1•5 years ago
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Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile
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Reporter | |
Comment 2•5 years ago
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Starting Firefox in Safe Mode, logging-into-Verizon.com , posed no issue -- I THEN quit Firefox, and re-started Firefox, in regular-mode, and logged-into-Verizon.com, and the problem seems to have been solved .
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Updated•5 years ago
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Description
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