1681222 - Cant signup for Instagram account anymore, using latest Firefox without any addons.

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[(OPTIONAL) :]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0

Steps to reproduce:

Signup for instagram account using facebook login

Actual results:

Hi all. Cant signup for Instagram account anymore, using latest FF without any addons.

Signup button doesnt working anymore, I click aaandd nothing.

Im using facebook account for signup proccess

console output https://pastebin.com/mvsvYqqQ

Comment 1

[(OPTIONAL) :]

console output after pressing signup button https://pastebin.com/mvsvYqqQ

Comment 2

[(OPTIONAL) :]

Attachment: console-export-.txt

Comment 3

[Peter Magyari (Desktop QA)]

Hi,

I wasn't able to reproduce the issue.

Could you check if this also occurs on a new profile? (you will not lose your old one)
Here is a link that can help: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Thank you!

Comment 4

[Nicolas Chevobbe [:nchevobbe]]

This probably isn't related to the console. The reporter was just pasting the output in case that could help us.
I feel like the bug would be better investigated if you report it in https://webcompat.com/

Maybe you need to turn off Enhanced Tracking Protection?

Comment 5

[(OPTIONAL) :]

(In reply to Peter_M from comment #3)

Hi,

I wasn't able to reproduce the issue.

Could you check if this also occurs on a new profile? (you will not lose your old one)
Here is a link that can help: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Thank you!
I have more than 100 profiles, if I got this only for 1 profile, Im never file this report.

(In reply to Nicolas Chevobbe [:nchevobbe][On PTO until 2021-01-04] from comment #4)

This probably isn't related to the console. The reporter was just pasting the output in case that could help us.
I feel like the bug would be better investigated if you report it in https://webcompat.com/

Maybe you need to turn off Enhanced Tracking Protection?

I think it fixed aboud 5 days ago by Instagram now. No need report to anyone now

Comment 6

[Karl Dubost💡 :karlcow]

Needs Triage.

Comment 7

[Raul Bucata]

We appreciate your report. I was not able to reproduce the issue. I was able to create a test account using the "Sign up with Facebook" feature of the page, with no issues encountered.

Is the issue still reproducible on your side using the latest build of Firefox Nightly?

Tested with:

Browser / Version: F Firefox Nightly 92.0a1 (2021-07-12) (64-bit)
Operating System: Windows 10 PRO x64