Closed Bug 1682716 Opened 5 years ago Closed 4 years ago

Application not responsive while syncing data into new profile

Categories

(Firefox :: Sync, defect, P5)

Product:
Firefox
Component:
Sync
Type:
defect

Tracking

()

Status:
RESOLVED INACTIVE

People

(Reporter: st3fan, Unassigned)

References

(Blocks 1 open bug)

Details

M1 Mac Mini / macOS 11.1 / Firefox Beta 85b1

On first run, clean install / empty profile. Firefox is unresponsive for me for a few minutes. It shows the beachball cursor and does not respond to input.

I think this may have to do with Sync - the first thing I did after installing was to sign in to my Firefox Account.

Related to locking issue?

Any reason to suspect this is specific to ARM?

Flags: needinfo?(sarentz)

Hi Stefan,
We would need a bit more info about this issue to investigate. Right now I can't reproduce this by syncing a firefox addon that has themes, addons and passwords. Could you please share an about:support or mention if there are any specific addons synced? If you are 100% sure this happens only after using Firefox Sync it would be very useful to know what exactly do we sync to reproduce this.

Can you reproduce this by using sync on any other device you have?
Thanks!

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: General → Startup and Profile System
Product: Firefox → Toolkit
Component: Startup and Profile System → Sync
Product: Toolkit → Firefox

A log from about:sync-log for that first sync would be useful - it's possible it still exists as it's likely to be an "error" log.

Unfortunately I don't think there's much we can do here without a log from about:sync-log

Severity: -- → S3
Priority: -- → P5

Closing this as inactive.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → INACTIVE
Flags: needinfo?(sarentz)
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