Closed
Bug 1683396
Opened 3 years ago
Closed 2 years ago
Crash in [@ RtlpFreeHeap | RtlpFreeHeapInternal | RtlFreeHeap | MmdDxxCreateDevice]
Categories
(Core :: Audio/Video: Playback, defect, P3)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: sefeng, Unassigned, NeedInfo)
References
Details
(Keywords: crash)
Crash Data
Crash report: https://crash-stats.mozilla.org/report/index/4d1520a0-7414-473c-ac65-d24230201217
Reason: EXCEPTION_HEAP_CORRUPTION
Top 10 frames of crashing thread:
0 ntdll.dll RtlReportFatalFailure
1 ntdll.dll RtlReportCriticalFailure
2 ntdll.dll RtlpHeapHandleError
3 ntdll.dll RtlpHpHeapHandleError
4 ntdll.dll RtlpLogHeapFailure
5 ntdll.dll RtlpFreeHeap
6 ntdll.dll RtlpFreeHeapInternal
7 ntdll.dll RtlFreeHeap
8 atiumd6a.dll MmdDxxCreateDevice
9 atiumd6a.dll mmdllInitUMDFuncs
The crash starts with a third-party driver. And we have a bunch of crashes with similar call path.
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Comment 1•3 years ago
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It looks like the crash starts from mozilla::RemoteVideoDecoderParent::RecvConstruct. John, would you mind taking a look?
Flags: needinfo?(jolin)
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Updated•3 years ago
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Severity: -- → S3
Priority: -- → P3
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Comment 3•3 years ago
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Moved the signatures from bug 1713124.
Crash Signature: [@ RtlpFreeHeap | RtlpFreeHeapInternal | RtlFreeHeap | MmdDxxCreateDevice] → [@ MmdDxxCreateDevice]
[@ RtlpFreeHeap | RtlpFreeHeapInternal | RtlFreeHeap | MmdDxxCreateDevice]
[@ RtlpFreeHeapInternal | RtlFreeHeap | MmdDxxCreateDevice]
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Comment 4•3 years ago
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I wonder what do we do with crashes like this? This is coming from a customized AMD driver for Sony laptops that hasn't been updated in 8 years. Do we have a procedure to blacklist the driver?
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Comment 5•2 years ago
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Closing because no crashes reported for 12 weeks.
Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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Description
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