Closed Bug 168356 Opened 22 years ago Closed 22 years ago

Installer crashes when beginning to install packages

Categories

(SeaMonkey :: Installer, defect)

Product:
SeaMonkey
Component:
Installer
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 167515

People

(Reporter: kenfoldsfive, Assigned: dveditz)

Details

(Keywords: crash) 

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826
Build Identifier: http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.2a/mozilla-win32-1.2a-installer.exe

When running talkback installer on full installation and quicklaunch enabled,
installer crashes when attempting to install the first file.

Reproducible: Always

Steps to Reproduce:
1.Run installer
2.select full install and quicklaunch
3.program crashes

Actual Results:  
program crashed to desktop

Expected Results:  
continued to install

Microsoft crash report follows:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SETUP.EXE" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="SETUP.EXE" SIZE="231728" CHECKSUM="0xFAA3EFBF" 

BIN_FILE_VERSION="1.0.0.2" BIN_PRODUCT_VERSION="1.0.0.2" PRODUCT_VERSION="1, 

0, 0, 2" FILE_DESCRIPTION="setup" COMPANY_NAME="mozilla.org" 

PRODUCT_NAME="Mozilla Setup" FILE_VERSION="1, 0, 0, 2" 

ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup" 

LEGAL_COPYRIGHT="Copyright © 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" 

VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" 

PE_CHECKSUM="0x4048F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.2" 

UPTO_BIN_PRODUCT_VERSION="1.0.0.2" LINK_DATE="09/10/2002 22:30:58" 

UPTO_LINK_DATE="09/10/2002 22:30:58" VER_LANGUAGE="English (United States) 

[0x409]" />
    <MATCHING_FILE NAME="SETUPRSC.DLL" SIZE="153472" CHECKSUM="0x4981FE70" 

MODULE_TYPE="WIN32" PE_CHECKSUM="0x34BFF" LINKER_VERSION="0x0" 

LINK_DATE="09/10/2002 23:22:35" UPTO_LINK_DATE="09/10/2002 23:22:35" />
    <MATCHING_FILE NAME="xpcom.ns\bin\js3250.dll" SIZE="326576" 

CHECKSUM="0x8F12C32D" BIN_FILE_VERSION="4.0.0.0" 

BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" 

FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape 

Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" 

ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" 

LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" 

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" 

MODULE_TYPE="WIN32" PE_CHECKSUM="0x551E8" LINKER_VERSION="0x0" 

UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" 

LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" 

VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\nspr4.dll" SIZE="160304" 

CHECKSUM="0x4E5A845" BIN_FILE_VERSION="4.2.1.0" BIN_PRODUCT_VERSION="4.2.1.0" 

PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="NSPR Library" 

COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="Netscape 

Portable Runtime" FILE_VERSION="4.2.1" ORIGINAL_FILENAME="nspr4.dll" 

INTERNAL_NAME="nspr4" LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape 

Communications Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" 

VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x30256" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" 

UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="09/10/2002 23:22:31" 

UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) 

[0x409]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\plc4.dll" SIZE="29792" 

CHECKSUM="0x36D7CDD5" BIN_FILE_VERSION="4.2.1.0" 

BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLC 

Library" COMPANY_NAME="Netscape Communications Corporation" 

PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" 

ORIGINAL_FILENAME="plc4.dll" INTERNAL_NAME="plc4" LEGAL_COPYRIGHT="Copyright 

© 1996-2000 Netscape Communications Corporation" VERFILEDATEHI="0x0" 

VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" 

PE_CHECKSUM="0xADAB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.1.0" 

UPTO_BIN_PRODUCT_VERSION="4.2.1.0" LINK_DATE="09/10/2002 23:22:31" 

UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="English (United States) 

[0x409]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\plds4.dll" SIZE="25424" 

CHECKSUM="0xEEFF1127" BIN_FILE_VERSION="4.2.1.0" 

BIN_PRODUCT_VERSION="4.2.1.0" PRODUCT_VERSION="4.2.1" FILE_DESCRIPTION="PLDS 

Library" COMPANY_NAME="Netscape Communications Corporation" 

PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.2.1" 

ORIGINAL_FILENAME="plds4.dll" INTERNAL_NAME="plds4" 

LEGAL_COPYRIGHT="Copyright © 1996-2000 Netscape Communications Corporation" 

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" 

MODULE_TYPE="WIN32" PE_CHECKSUM="0xBDAF" LINKER_VERSION="0x0" 

UPTO_BIN_FILE_VERSION="4.2.1.0" UPTO_BIN_PRODUCT_VERSION="4.2.1.0" 

LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" 

VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\xpcom.dll" SIZE="516144" 

CHECKSUM="0x1FB68E44" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="xpcom" LEGAL_COPYRIGHT="License: MPL 

1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" 

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7F7B2" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:33" 

UPTO_LINK_DATE="09/10/2002 23:22:33" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\xpistub.dll" SIZE="7664" 

CHECKSUM="0x299DA349" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="xpistub" LEGAL_COPYRIGHT="License: MPL 

1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" 

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10625" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:33" 

UPTO_LINK_DATE="09/10/2002 23:22:33" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\zlib.dll" SIZE="39088" 

CHECKSUM="0x9C222A80" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="zlib" LEGAL_COPYRIGHT="License: MPL 

1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" 

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD23F" 

LINKER_VERSION="0x1000D" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" 

UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\components\jar50.dll" SIZE="28864" 

CHECKSUM="0xF1A47841" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="jar" LEGAL_COPYRIGHT="License: MPL 

1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" 

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12FF6" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" 

UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\components\ucharuti.dll" SIZE="19904" 

CHECKSUM="0xC842EDC7" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="unicharutil" LEGAL_COPYRIGHT="License: 

MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" 

VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8FC7" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:31" 

UPTO_LINK_DATE="09/10/2002 23:22:31" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="xpcom.ns\bin\components\xpinstal.dll" SIZE="137200" 

CHECKSUM="0xF767CED1" BIN_FILE_VERSION="1.1.0.0" 

BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" 

COMPANY_NAME="Mozilla, Netscape" PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" 

ORIGINAL_FILENAME="" INTERNAL_NAME="xpinstall" LEGAL_COPYRIGHT="License: MPL 

1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" 

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2EDB2" 

LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" 

UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="09/10/2002 23:22:32" 

UPTO_LINK_DATE="09/10/2002 23:22:32" VER_LANGUAGE="Language Neutral [0x0]" />
</EXE>
<EXE NAME="jar50.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="jar50.dll" SIZE="28864" CHECKSUM="0xF1A47841" 

BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" 

PRODUCT_VERSION="1.1b" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla, Netscape" 

PRODUCT_NAME="Mozilla" FILE_VERSION="1.1b" ORIGINAL_FILENAME="" 

INTERNAL_NAME="jar" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" 

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" 

MODULE_TYPE="WIN32" PE_CHECKSUM="0x12FF6" LINKER_VERSION="0x0" 

UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" 

LINK_DATE="09/10/2002 23:22:31" UPTO_LINK_DATE="09/10/2002 23:22:31" 

VER_LANGUAGE="Language Neutral [0x0]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" 

BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" 

PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client 

DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® 

Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" 

ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© 

Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" 

VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" 

PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" 

UPTO_BIN_FILE_VERSION="5.1.2600.1106" 

UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" 

UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) 

[0x409]" />
</EXE>
</DATABASE>
Keywords: crash
dupe

*** This bug has been marked as a duplicate of 167515 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
v
Status: RESOLVED → VERIFIED
QA Contact: bugzilla → gbush
Product: Browser → Seamonkey
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