Open Bug 1685725 Opened 3 years ago Updated 3 years ago

Windows 10 swipe-to-scroll does not work with Huion tablet devices

Categories

(Core :: DOM: UI Events & Focus Handling, defect)

Firefox 84
defect

Tracking

()

UNCONFIRMED

People

(Reporter: eudald.ca.98, Unassigned)

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

Using Windows 10, tap and move a graphics tablet pen to scroll a page, as you would with a touchscreen and your finger.

Actual results:

Text is selected, as it would if you use a mouse.

Expected results:

The page should have scrolled, the same way it works on Chromium browsers, the windows file explorer...

Component: Untriaged → DOM: UI Events & Focus Handling
Product: Firefox → Core

Hi Eudald, unfortunately I couldn't reproduce this issue with my Microsoft Surface pen. (Swiping with pen scrolls the page as expected.)

To reproduce the issue, could you share:

  • The model names of your graphics tablet and pen
  • A screenshot of Settings -> Pen & Windows Ink

Thanks!

Flags: needinfo?(eudald.ca.98)
Flags: needinfo?(eudald.ca.98)
Attached image windows ink settings

(In reply to Kagami :saschanaz from comment #1)

Hi Eudald, unfortunately I couldn't reproduce this issue with my Microsoft Surface pen. (Swiping with pen scrolls the page as expected.)

To reproduce the issue, could you share:

  • The model names of your graphics tablet and pen
  • A screenshot of Settings -> Pen & Windows Ink

Thanks!

I'm using the Huion HS64 tablet, and I had the same issue with my previous Huion 420. I uploaded my related tablet and windows settings. I have tried toggling all of these settings, and it didn't make any difference

Oh, I see the "Let me use my pen as a mouse in some desktop apps" option is ticked. This option disables scroll-by-pen feature, could you try disabling this and try again?

Flags: needinfo?(eudald.ca.98)

(In reply to Kagami :saschanaz from comment #5)

Oh, I see the "Let me use my pen as a mouse in some desktop apps" option is ticked. This option disables scroll-by-pen feature, could you try disabling this and try again?

If I untick it, the only difference is that the selected text lights up when I lift the pen from the tablet, and keeps on selecting after being lifted until I click again, instead of selecting as a mouse would, starting and stopping when you click and stop clicking.

Flags: needinfo?(eudald.ca.98)

Sounds like a device specific compatibility issue, changing title as such.

Just in case, could you check what happens when you disable both Game Mode and the "pen as a mouse" settings?

Severity: -- → S3
Flags: needinfo?(eudald.ca.98)
Summary: Text is selected instead of scrolling with a graphics tablet → Windows 10 swipe-to-scroll does not work with Huion tablet devices

(In reply to Kagami :saschanaz from comment #7)

Sounds like a device specific compatibility issue, changing title as such.

Just in case, could you check what happens when you disable both Game Mode and the "pen as a mouse" settings?

Disabling game mode (with and without use pen as mouse) does nothing, according to this thread in the osu forums all it does is improve pointer fluidity, apparently.

Flags: needinfo?(eudald.ca.98)
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