Closed Bug 1690020 Opened 3 years ago Closed 3 years ago

Massive memory usage (>10GB) with Video DownloadHelper

Categories

(Firefox :: Extension Compatibility, defect)

Firefox 85
defect

Tracking

()

RESOLVED DUPLICATE of bug 1686267

People

(Reporter: nick.pelini, Unassigned)

Details

Attachments

(1 file)

Attached file memory-report.json.gz

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

Use Firefox normally with multiple tabs open. I had a few web pages open and a Youtube stream.

Actual results:

My system began to slow down heavily. Task manager showed Firefox using 14GB of my 16 GB system memory. Even when I closed down to 1 tab, the memory was still at 14GB. I had to close Firefox completely and restart to clear the memory. This has happened twice in the last week or so when this has never happened before. I am on Firefox 85.0.

I attached the memory-report.json.gz. Here's my about:support info:

Application Basics

Name: Firefox
Version: 85.0
Build ID: 20210118153634
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0
OS: Windows_NT 10.0 19042
Launcher Process: Enabled
Multiprocess Windows: 1/1
Fission Windows: 0/1 Disabled by default
Remote Processes: 8
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out
Version: 2.0.0
ID: doh-rollout@mozilla.org

Name: Firefox Screenshots
Version: 39.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Web Compatibility Interventions
Version: 18.2.0
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.4.0
ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content
Count: 5 / 8

Type: Privileged About
Count: 1

Type: Extension
Count: 1

Type: GPU
Count: 1

Add-ons

Name: Amazon.com
Type: extension
Version: 1.3
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Bing
Type: extension
Version: 1.3
Enabled: true
ID: bing@search.mozilla.org

Name: Chrome Remote Desktop
Type: extension
Version: 2.2
Enabled: true
ID: remotedesktop@google.com

Name: Dark Reader
Type: extension
Version: 4.9.27
Enabled: true
ID: addon@darkreader.org

Name: DuckDuckGo
Type: extension
Version: 1.1
Enabled: true
ID: ddg@search.mozilla.org

Name: DuckDuckGo Privacy Essentials
Type: extension
Version: 2021.1.8
Enabled: true
ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: eBay
Type: extension
Version: 1.3
Enabled: true
ID: ebay@search.mozilla.org

Name: Facebook Container
Type: extension
Version: 2.1.2
Enabled: true
ID: @contain-facebook

Name: Google
Type: extension
Version: 1.1
Enabled: true
ID: google@search.mozilla.org

Name: Old Reddit Redirect
Type: extension
Version: 1.4.0
Enabled: true
ID: {9063c2e9-e07c-4c2c-9646-cfe7ca8d0498}

Name: Privacy Badger
Type: extension
Version: 2020.12.10
Enabled: true
ID: jid1-MnnxcxisBPnSXQ@jetpack

Name: Session Sync
Type: extension
Version: 3.1.12
Enabled: true
ID: session-sync@gabrielivanica.com

Name: To Google Translate
Type: extension
Version: 4.1.0
Enabled: true
ID: jid1-93WyvpgvxzGATw@jetpack

Name: uBlock Origin
Type: extension
Version: 1.32.4
Enabled: true
ID: uBlock0@raymondhill.net

Name: Video DownloadHelper
Type: extension
Version: 7.4.0
Enabled: true
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Wikipedia (en)
Type: extension
Version: 1.1
Enabled: true
ID: wikipedia@search.mozilla.org

Security Software

Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Graphics

Features
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000091ea) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000091ea) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f)
WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Uses Tiling (Content): true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 4
Target Frame Rate: 144
DirectWrite: true (10.0.19041.546)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 1070
Vendor ID: 0x10de
Device ID: 0x1b81
Driver Version: 27.21.14.6109
Driver Date: 12-31-2020
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27246fb37cc30d24\nvldumd.dll
Subsys ID: 242419da
RAM: 8192
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): none
CMSOutputProfile: 10148 bytes, too large
Display0: 2560x1440@144Hz
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
GPUProcessPid: 12880
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
Decision Log
HW_COMPOSITING:
available by default
D3D11_COMPOSITING:
available by default
DIRECT2D:
available by default
D3D11_HW_ANGLE:
available by default
GPU_PROCESS:
available by default
WEBRENDER:
available by default
WEBRENDER_QUALIFIED:
available by default
WEBRENDER_COMPOSITOR:
available by default
WEBRENDER_PARTIAL:
available by default
WEBRENDER_ANGLE:
available by default
WEBRENDER_DCOMP_PRESENT:
available by default
WEBRENDER_SOFTWARE:
available by default
disabled by env: Overriden by qualified hardware
OMTP:
available by default
ADVANCED_LAYERS:
disabled by default: Disabled by default
blocked by env: Blocked from fallback candidate by WebRender usage
WEBGPU:
disabled by default: Disabled by default
blocked by runtime: WebGPU can only be enabled in nightly

Failure Log
(#0): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#1): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#2): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#3): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#4): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#5): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0
(#6): CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name: Group
Speakers (Steam Streaming Speakers): ROOT\SteamStreamingSpeakers\0000
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
NVIDIA HDMI Out (NVIDIA Virtual Audio Device (Wave Extensible) (WDM)): ROOT\UNNAMED_DEVICE\0000
Headphones (Nick’s AirPods Stereo): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001004c_PID&200f\7&2892ca88&0&94162552D77B_C00000000
Headset (Nick’s AirPods Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&3ad541e6&0&97
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Dell S2417DG (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
NVIDIA Output (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
:
Headphones (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Speakers (Wireless Controller): USB\VID_054C&PID_0CE6&MI_00\6&59b830&0&0000
:
Speakers (Steam Streaming Microphone): ROOT\SteamStreamingMicrophone\0000
Dell S2417DG (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
Dell S2417DG (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
NVIDIA Output (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Internal AUX Jack (Steam Streaming Speakers): ROOT\SteamStreamingSpeakers\0000
Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
:
Input Devices
Name: Group
Microphone (Steam Streaming Speakers): ROOT\SteamStreamingSpeakers\0000
Internal AUX Jack (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
Headset Microphone (Wireless Controller): USB\VID_054C&PID_0CE6&MI_00\6&59b830&0&0000
:
:
Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
:
:
Internal AUX Jack (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Microphone (Steam Streaming Microphone): ROOT\SteamStreamingMicrophone\0000
Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Internal AUX Jack (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_19DA2424&REV_1001\5&11086c9e&0&0001
Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Microphone (NVIDIA Virtual Audio Device (Wave Extensible) (WDM)): ROOT\UNNAMED_DEVICE\0000
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Headset (Nick’s AirPods Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&3ad541e6&0&97
:
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Rear (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&b3166c4&0&0001
Internal AUX Jack (Steam Streaming Speakers): ROOT\SteamStreamingSpeakers\0000

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\nickp\AppData\Roaming\Mozilla\Firefox\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\nickp\AppData\Roaming\Mozilla\Firefox\Profiles\97f041rj.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\nickp\AppData\Roaming\Mozilla\Firefox\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false
Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false
Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false
Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false
CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false
CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): true
CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false
Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false
Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false
Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false
Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false
Fission (Site Isolation) (fission.autostart): false
Media: AVIF (image.avif.enabled): false
Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false
Print Preview Redesign (print.tab_modal.enabled): false
Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false
Web API: inputmode (dom.forms.inputmode): false
Web API: <link rel="preload"> (network.preload): true
Web API: WebGPU (dom.webgpu.enabled): false
WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 1405394
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.telemetry_report_ID: 98
browser.cache.frecency_experiment: 3
browser.contentblocking.category: custom
browser.places.smartBookmarksVersion: 8
browser.search.region: US
browser.sessionstore.upgradeBackup.latestBuildID: 20210118153634
browser.startup.homepage_override.buildID: 20210118153634
browser.startup.homepage_override.mstone: 85.0
browser.tabs.remote.autostart.2: true
browser.urlbar.lastSuggestionsPromptDate: 20171118
browser.urlbar.matchBuckets: general:5,suggestion:Infinity
browser.urlbar.placeholderName: Google
browser.urlbar.placeholderName.private: Google
browser.urlbar.tabToSearch.onboard.maxShown: 0
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
browser.urlbar.tipShownCount.searchTip_onboard: 4
browser.urlbar.tipShownCount.searchTip_redirect: 4
browser.urlbar.tipShownCount.tabToSearch: 18
doh-rollout.balrog-migration-done: true
doh-rollout.disable-heuristics: true
doh-rollout.doneFirstRun: true
doh-rollout.doorhanger-decision: UIOk
doh-rollout.doorhanger-shown: true
doh-rollout.skipHeuristicsCheck: false
doh-rollout.trr-selection.dry-run-result: https://mozilla.cloudflare-dns.com/dns-query
dom.forms.autocomplete.formautofill: true
dom.ipc.processCount.web: 4
dom.push.userAgentID: 1249b76ad55c4c17ac2fdf65c73b9a1a
dom.security.https_only_mode: true
dom.security.https_only_mode_ever_enabled: true
extensions.formautofill.addresses.usage.hasEntry: true
extensions.formautofill.creditCards.usage.dismissed: 1
extensions.formautofill.creditCards.usage.saveCc: 1
extensions.formautofill.creditCards.used: 3
extensions.formautofill.firstTimeUse: false
extensions.lastAppVersion: 85.0
font.internaluseonly.changed: false
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 85.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x1b81
gfx.crash-guard.wmfvpxvideo.driverVersion: 27.21.14.6109
gfx.webrender.all.qualified.default: true
idle.lastDailyNotification: 1612113579
layers.mlgpu.sanity-test-failed: true
media.benchmark.vp9.fps: 290
media.benchmark.vp9.versioncheck: 5
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1572046697
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20210118153634
media.gmp-manager.lastCheck: 1612113420
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1581481365
media.gmp-widevinecdm.version: 4.10.1582.2
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.videocontrols.picture-in-picture.video-toggle.has-used: true
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.enabled: false
network.prefetch-next: false
network.trr.blocklist_cleanup_done: true
network.trr.disable-ECS: false
network.trr.experimentalPerfInterval: 0
network.trr.experimentalPerfRepeatCount: 0
network.trr.experimentalRollout: 0
network.trr.uri:
places.database.lastMaintenance: 1611608426
places.history.expiration.transient_current_max_pages: 156660
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.flash.lastmod_hi: 373
plugin.flash.lastmod_lo: -1288582420
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1612113580085
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.trackingprotection.enabled: true
privacy.trackingprotection.introCount: 20
privacy.userContext.enabled: true
privacy.userContext.extension: @contain-facebook
privacy.userContext.longPressBehavior: 2
privacy.userContext.ui.enabled: true
security.remote_settings.crlite_filters.checked: 1612189143
security.remote_settings.intermediates.checked: 1612189143
security.sandbox.content.tempDirSuffix: {906e9a1a-6119-42db-bf2e-5c97d421fe45}
security.sandbox.plugin.tempDirSuffix: {5becd70d-62d2-4082-97ed-c8529eb26084}
services.sync.declinedEngines: tabs
services.sync.engine.addresses: true
services.sync.engine.addresses.available: true
services.sync.engine.creditcards: true
services.sync.engine.prefs.modified: false
services.sync.engine.tabs: false
services.sync.lastPing: 1612153837
services.sync.lastSync: Mon Feb 01 2021 09:56:37 GMT-0500 (Eastern Standard Time)
signon.importedFromSqlite: true
signon.management.page.hideMobileFooter: true
signon.suggestImportCount: 0
signon.usage.hasEntry: true
signon.usage.lastUsed: 1608128407
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1609714060
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false
fission.autostart.session: false

Places Database

Accessibility

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.29
Version in use: 4.29

NSS
Expected minimum version: 3.60.1
Version in use: 3.60.1

NSSSMIME
Expected minimum version: 3.60.1
Version in use: 3.60.1

NSSSSL
Expected minimum version: 3.60.1
Version in use: 3.60.1

NSSUTIL
Expected minimum version: 3.60.1
Version in use: 3.60.1

Sandbox

Content Process Sandbox Level: 6
Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\nickp\AppData\Local\Mozilla\Firefox\Profiles\97f041rj.default\startupCache\startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Printing

Modified print settings

print_printer: EPSON07358A (XP-520 Series)
print.printer_EPSON07358A_(XP-520_Series).print_bgcolor: false
print.printer_EPSON07358A_(XP-520_Series).print_bgimages: false
print.printer_EPSON07358A_(XP-520_Series).print_duplex: 0
print.printer_EPSON07358A_(XP-520_Series).print_edge_bottom: 0
print.printer_EPSON07358A_(XP-520_Series).print_edge_left: 0
print.printer_EPSON07358A_(XP-520_Series).print_edge_right: 0
print.printer_EPSON07358A_(XP-520_Series).print_edge_top: 0
print.printer_EPSON07358A_(XP-520_Series).print_evenpages: true
print.printer_EPSON07358A_(XP-520_Series).print_footercenter:
print.printer_EPSON07358A_(XP-520_Series).print_footerleft: &PT
print.printer_EPSON07358A_(XP-520_Series).print_footerright: &D
print.printer_EPSON07358A_(XP-520_Series).print_headercenter:
print.printer_EPSON07358A_(XP-520_Series).print_headerleft: &T
print.printer_EPSON07358A_(XP-520_Series).print_headerright: &U
print.printer_EPSON07358A_(XP-520_Series).print_in_color: true
print.printer_EPSON07358A_(XP-520_Series).print_margin_bottom: 0.5
print.printer_EPSON07358A_(XP-520_Series).print_margin_left: 0.5
print.printer_EPSON07358A_(XP-520_Series).print_margin_right: 0.5
print.printer_EPSON07358A_(XP-520_Series).print_margin_top: 0.5
print.printer_EPSON07358A_(XP-520_Series).print_oddpages: true
print.printer_EPSON07358A_(XP-520_Series).print_orientation: 0
print.printer_EPSON07358A_(XP-520_Series).print_page_delay: 50
print.printer_EPSON07358A_(XP-520_Series).print_paper_data: -1
print.printer_EPSON07358A_(XP-520_Series).print_paper_height: 11
print.printer_EPSON07358A_(XP-520_Series).print_paper_id:
print.printer_EPSON07358A_(XP-520_Series).print_paper_name:
print.printer_EPSON07358A_(XP-520_Series).print_paper_size_unit: 0
print.printer_EPSON07358A_(XP-520_Series).print_paper_width: 8.5
print.printer_EPSON07358A_(XP-520_Series).print_resolution: 0
print.printer_EPSON07358A_(XP-520_Series).print_reversed: false
print.printer_EPSON07358A_(XP-520_Series).print_scaling: 1
print.printer_EPSON07358A_(XP-520_Series).print_shrink_to_fit: true
print.printer_EPSON07358A_(XP-520_Series).print_to_file: false
print.printer_EPSON07358A_(XP-520_Series).print_to_filename:
print.printer_EPSON07358A_(XP-520_Series).print_unwriteable_margin_bottom: 0
print.printer_EPSON07358A_(XP-520_Series).print_unwriteable_margin_left: 0
print.printer_EPSON07358A_(XP-520_Series).print_unwriteable_margin_right: 0
print.printer_EPSON07358A_(XP-520_Series).print_unwriteable_margin_top: 0
print.printer_Metafile_to_EPS_Converter.print_bgcolor: false
print.printer_Metafile_to_EPS_Converter.print_bgimages: false
print.printer_Metafile_to_EPS_Converter.print_duplex: 0
print.printer_Metafile_to_EPS_Converter.print_edge_bottom: 0
print.printer_Metafile_to_EPS_Converter.print_edge_left: 0
print.printer_Metafile_to_EPS_Converter.print_edge_right: 0
print.printer_Metafile_to_EPS_Converter.print_edge_top: 0
print.printer_Metafile_to_EPS_Converter.print_evenpages: true
print.printer_Metafile_to_EPS_Converter.print_footercenter:
print.printer_Metafile_to_EPS_Converter.print_footerleft: &PT
print.printer_Metafile_to_EPS_Converter.print_footerright: &D
print.printer_Metafile_to_EPS_Converter.print_headercenter:
print.printer_Metafile_to_EPS_Converter.print_headerleft: &T
print.printer_Metafile_to_EPS_Converter.print_headerright: &U
print.printer_Metafile_to_EPS_Converter.print_in_color: true
print.printer_Metafile_to_EPS_Converter.print_margin_bottom: 0.5
print.printer_Metafile_to_EPS_Converter.print_margin_left: 0.5
print.printer_Metafile_to_EPS_Converter.print_margin_right: 0.5
print.printer_Metafile_to_EPS_Converter.print_margin_top: 0.5
print.printer_Metafile_to_EPS_Converter.print_oddpages: true
print.printer_Metafile_to_EPS_Converter.print_orientation: 0
print.printer_Metafile_to_EPS_Converter.print_page_delay: 50
print.printer_Metafile_to_EPS_Converter.print_paper_data: 0
print.printer_Metafile_to_EPS_Converter.print_paper_height: 11.00
print.printer_Metafile_to_EPS_Converter.print_paper_name:
print.printer_Metafile_to_EPS_Converter.print_paper_size_unit: 0
print.printer_Metafile_to_EPS_Converter.print_paper_width: 8.50
print.printer_Metafile_to_EPS_Converter.print_resolution: 0
print.printer_Metafile_to_EPS_Converter.print_reversed: false
print.printer_Metafile_to_EPS_Converter.print_scaling: 1.00
print.printer_Metafile_to_EPS_Converter.print_shrink_to_fit: true
print.printer_Metafile_to_EPS_Converter.print_to_file: false
print.printer_Metafile_to_EPS_Converter.print_to_filename:
print.printer_Metafile_to_EPS_Converter.print_unwriteable_margin_bottom: 0
print.printer_Metafile_to_EPS_Converter.print_unwriteable_margin_left: 0
print.printer_Metafile_to_EPS_Converter.print_unwriteable_margin_right: 0
print.printer_Metafile_to_EPS_Converter.print_unwriteable_margin_top: 0

Expected results:

Firefox should have been using much less memory. Especially when I started closing tabs.

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → WebRTC
Product: Firefox → Core

This is not a webrtc thing. Looking at the memory report, the lion's share of the memory usage is due to an extension with ID f7eaa279-cc2d-4973-99d1-5b8c683aa3a9. I don't see any way to look an extension up by ID, and I do not see this ID anywhere in bugzilla.

I can move this to Core::Performance for further analysis, but I get the feeling that this is an extension bug.

Component: WebRTC → Performance
Flags: needinfo?(kmoir)

Well, the memory report is clear about this extension. It's the video download helper:

├───1 (04.76%) ── Extension(id={b9db16a4-6edc-47ec-a1f4-b86292ed211d}, name="Video DownloadHelper", baseURL=moz-extension://f7eaa279-cc2d-4973-99d1-5b8c683aa3a9/)

Here an excerpt of the memory report:

10,751.39 MB (100.0%) -- explicit
├───5,367.84 MB (49.93%) -- window-objects
│   ├──5,313.65 MB (49.42%) -- top(moz-extension://f7eaa279-cc2d-4973-99d1-5b8c683aa3a9/_generated_background_page.html, id=37)
│   │  ├──3,909.18 MB (36.36%) ++ active/window(moz-extension://f7eaa279-cc2d-4973-99d1-5b8c683aa3a9/_generated_background_page.html)
│   │  └──1,404.47 MB (13.06%) ++ js-zone(0x2fe33d6a000)
│   └─────54.18 MB (00.50%) ++ (13 tiny)
├───2,240.59 MB (20.84%) ── heap-unclassified
├───1,869.65 MB (17.39%) -- xpconnect
│   ├──1,869.36 MB (17.39%) ── runtime
│   └──────0.30 MB (00.00%) ++ (4 tiny)
├─────800.69 MB (07.45%) -- cycle-collector
│     ├──800.69 MB (07.45%) ── purple-buffer
│     └────0.00 MB (00.00%) ── collector-object

Nick, is that a new issue or did it also happen with older Firefox or Video Download Helper releases? Maybe there is a bug in Video Download Helper 7.4.0?

Status: UNCONFIRMED → NEW
Component: Performance → Extension Compatibility
Ever confirmed: true
Flags: needinfo?(kmoir) → needinfo?(nick.pelini)
Product: Core → Firefox
Summary: Firefox starts to use up all my system memory the longer it runs even when tabs are closed down to 1. → Massive memory usage (>10GB) with Video DownloadHelper

Actually it's a dupe of bug 1686267.

Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

Actually it's a dupe of bug 1686267.

Flags: needinfo?(nick.pelini)

Oh I was definitely watching a Youtube livestream when this happened. I forgot I had that extension enabled. That is definitely the issue. Thanks for checking into it.

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