1695647 - Printing to a paused printer on macOS silently does nothing

Status: NEW

(Core :: Printing: Output, defect, P3)

Description

[Jonathan Watt [:jwatt]]

If a printer is [automatically] paused, when Firefox prints to it it queues up the print job but from the user's perspective nothing happened. Chrome on the other hand at least notifies the user that the printer is paused and asks them if they want to unpause it. If the user prints using the system dialog in Firefox they will also be prompted to unpause the printer.

Comment 1

[Jonathan Watt [:jwatt]]

Someone on SUMO with a similar sounding issue: https://support.mozilla.org/en-US/questions/1327859

Comment 2

[Jonathan Watt [:jwatt]]

And maybe another?: https://support.mozilla.org/en-US/questions/1328296

Comment 3

[Jonathan Watt [:jwatt]]

Pretty rare given the lack of duplicates, so dropping priority/severity.