Closed Bug 1696339 Opened 4 years ago Closed 4 years ago

firefox crash

Categories

(Core :: Widget: Gtk, defect)

Product:
Core
Component:
Widget: Gtk
Version:
Firefox 86
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1694670

People

(Reporter: ar.dev, Unassigned)

Details

Attachments

(2 files)

strace_output
1.09 MB, text/plain
Details
strace
1.09 MB, text/plain
Details

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36

Steps to reproduce:

just open firefox (in command line or with desktop icon)

Actual results:

firefox crash :

$ firefox
ExceptionHandler::GenerateDump cloned child 23125
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...

or with desktop icon i have « crash reporter » with details :

AdapterDeviceID: 0x3e9b
AdapterDriverVendor: mesa/iris
AdapterDriverVersion: 20.2.6.0
AdapterVendorID: 0x8086
AvailablePageFile: 73920491520
AvailablePhysicalMemory: 16178974720
AvailableSwapMemory: 68719472640
AvailableVirtualMemory: 27531808768
BuildID: 20210222142601
CrashTime: 1614844998
DesktopEnvironment: gnome
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1614630922
IsWayland: 0
IsWaylandDRM: 0
MozCrashReason: OOB
Notes: Ubuntu 20.10FP(D00-L1000-W00000000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1fb8WR? WR- OMTP? OMTP-
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 30
StartupCrash: 1
StartupTime: 1614844997
ThreadIdNameMapping: 23183:"IPC I/O Parent",23184:"Timer",23185:"Netlink Monitor",23186:"Socket Thread",23187:"Permission",23190:"JS Watchdog",23193:"JS Helper",23191:"JS Helper",23192:"JS Helper",23194:"JS Helper",23195:"JS Helper",23197:"JS Helper",23196:"JS Helper",23198:"JS Helper",23199:"BGReadURLs",23200:"Cache2 I/O",23201:"Cookie",23202:"StreamTrans #1",23203:"StreamTrans #2",23204:"Worker Launcher",23205:"SoftwareVsyncThread",23206:"Compositor",
Throttleable: 1
TotalPageFile: 102008741888
TotalPhysicalMemory: 33289269248
UptimeTS: .23392022
Vendor: Mozilla
Version: 86.0

I'm using ubuntu package
86.0+build3-0ubuntu0.20.10.1

Expected results:

must be open

i already try to remove my .mozilla/firefox folder, but i have same problem.

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Widget: Gtk
Product: Firefox → Core

Please try to get Firefox crash info, see:
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products

Try to use 'Mozilla crash reporter' or 'local debugging' if there isn't any crashreport available.
Thanks.

Flags: needinfo?(ar.dev)
GNU gdb (Ubuntu 9.2-0ubuntu2) 9.2
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For help, type "help".
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Reading symbols from /usr/lib/firefox/firefox...
(No debugging symbols found in /usr/lib/firefox/firefox)
(gdb) run
Starting program: /usr/lib/firefox/firefox 
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[New Thread 0x7ffff77ff640 (LWP 21453)]
[Thread 0x7ffff77ff640 (LWP 21453) exited]
[Detaching after fork from child process 21454]
[Detaching after fork from child process 21455]
[New Thread 0x7ffff77ff640 (LWP 21456)]
[New Thread 0x7fffebcbd640 (LWP 21457)]
[New Thread 0x7fffeb03c640 (LWP 21462)]
[New Thread 0x7fffe6ca7640 (LWP 21463)]
[New Thread 0x7fffe6c66640 (LWP 21464)]
[New Thread 0x7fffe6aff640 (LWP 21465)]
[New Thread 0x7fffe6abe640 (LWP 21466)]
[New Thread 0x7fffe68ff640 (LWP 21467)]
[Detaching after fork from child process 21468]
[New Thread 0x7fffeb4bc640 (LWP 21469)]
[New Thread 0x7fffe60fe640 (LWP 21470)]
[New Thread 0x7fffe5eff640 (LWP 21471)]
[New Thread 0x7fffe5d00640 (LWP 21472)]
[New Thread 0x7fffe5b01640 (LWP 21473)]
[New Thread 0x7fffe5902640 (LWP 21474)]
[New Thread 0x7fffe5703640 (LWP 21475)]
[New Thread 0x7fffe5504640 (LWP 21476)]
[New Thread 0x7fffe5305640 (LWP 21477)]
[New Thread 0x7fffe6a7d640 (LWP 21478)]
[Thread 0x7fffe68ff640 (LWP 21467) exited]
[New Thread 0x7fffe6c25640 (LWP 21479)]
[New Thread 0x7fffe4aff640 (LWP 21480)]
[New Thread 0x7fffe4abe640 (LWP 21481)]
[New Thread 0x7fffe4a7d640 (LWP 21482)]
[New Thread 0x7fffe41ff640 (LWP 21483)]
[New Thread 0x7fffe68ff640 (LWP 21484)]
[New Thread 0x7fffdcdbe640 (LWP 21485)]
[New Thread 0x7fffdc5bd640 (LWP 21486)]
[New Thread 0x7fffdbdbc640 (LWP 21487)]
[New Thread 0x7fffdd089640 (LWP 21488)]
[New Thread 0x7fffdb1be640 (LWP 21489)]
[New Thread 0x7fffda9bd640 (LWP 21490)]
[New Thread 0x7fffda1bc640 (LWP 21491)]
[New Thread 0x7fffd99bb640 (LWP 21492)]
[New Thread 0x7fffd91ba640 (LWP 21493)]
[New Thread 0x7fffd67ff640 (LWP 21494)]
[New Thread 0x7fffd65fe640 (LWP 21495)]
[New Thread 0x7fffd61ff640 (LWP 21496)]
[New Thread 0x7fffd5dff640 (LWP 21497)]
[New Thread 0x7fffd59ff640 (LWP 21498)]
[New Thread 0x7fffd55ff640 (LWP 21499)]
[New Thread 0x7fffd51ff640 (LWP 21500)]
[New Thread 0x7fffd4dff640 (LWP 21501)]
[New Thread 0x7fffd49ff640 (LWP 21502)]
[New Thread 0x7fffd45ff640 (LWP 21503)]
[New Thread 0x7fffd41ff640 (LWP 21504)]
[New Thread 0x7fffd3dff640 (LWP 21505)]
[New Thread 0x7fffd39ff640 (LWP 21506)]
[New Thread 0x7fffd35ff640 (LWP 21507)]
[New Thread 0x7fffd31ff640 (LWP 21508)]
[New Thread 0x7fffd2dff640 (LWP 21509)]
[New Thread 0x7fffd9179640 (LWP 21510)]
--Type <RET> for more, q to quit, c to continue without paging--

Thread 1 "firefox" received signal SIGSEGV, Segmentation fault.
0x00007ffff2204b2b in ?? () from /usr/lib/firefox/libxul.so
Flags: needinfo?(ar.dev)
Attached file strace_output —
Attached file strace —
I join strace too

Is there any mozilla crash stat available please? See
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products#Using_Mozilla_crash_reporter
Thanks.

Flags: needinfo?(ar.dev)

(In reply to Martin Stránský [:stransky] from comment #7)

Is there any mozilla crash stat available please? See
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products#Using_Mozilla_crash_reporter
Thanks.

i can't open about:crash page with firefox cause firefox crash.. i have only report content

AdapterDeviceID: 0x3e9b
AdapterDriverVendor: mesa/iris
AdapterDriverVersion: 20.2.6.0
AdapterVendorID: 0x8086
AvailablePageFile: 53487017984
AvailablePhysicalMemory: 382951424
AvailableSwapMemory: 68712656896
AvailableVirtualMemory: 13296279552
BuildID: 20210222142601
CrashTime: 1615372696
DesktopEnvironment: gnome
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1614630922
IsWayland: 0
IsWaylandDRM: 0
MozCrashReason: OOB
Notes: Ubuntu 20.10FP(D00-L1000-W00000000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1fb8WR? WR- OMTP? OMTP- 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 41
StartupCrash: 1
StartupTime: 1615372695
ThreadIdNameMapping: 13287:"IPC I/O Parent",13288:"Timer",13289:"Netlink Monitor",13290:"Socket Thread",13291:"Permission",13294:"JS Watchdog",13295:"JS Helper",13297:"JS Helper",13299:"JS Helper",13300:"JS Helper",13296:"JS Helper",13301:"JS Helper",13298:"JS Helper",13302:"JS Helper",13303:"BGReadURLs",13304:"Cache2 I/O",13305:"Cookie",13306:"StreamTrans #1",13307:"StreamTrans #2",13308:"Worker Launcher",13309:"SoftwareVsyncThread",13310:"Compositor",
Throttleable: 1
TotalPageFile: 102008741888
TotalPhysicalMemory: 33289269248
UptimeTS: .24574557
Vendor: Mozilla
Version: 86.0

This report also contains technical information about the state of the application when it crashed.

that's all i can post.

Flags: needinfo?(ar.dev)

for information :
firefox working good when my laptop is plug to my external screen.
but firefox crash when i don't have external screen.

I see, Thanks. It's already fixed in FF 86.0.1.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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