1700385 - The “File Format Issue” import error modal is displayed after importing a non-CSV file

Status: NEW

(Firefox :: about:logins, defect, P3)

Description

[Simona Rosu [:srosu], Ecosystem QA]

Attachment: WronglyImportErrorModal_non-CSVfile.PNG

[Affected versions]:

• Firefox Nightly 89.0a1 (Build ID: 20210322174641)
• Firefox Beta 88.0b1 (Build ID: 20210322185611)

[Affected Platforms]:

• Mac 11.2.3
• Windows 10 x64
• Ubuntu 20.04 x64

[Prerequisites]:

• Have the latest version of Firefox Nightly installed.

[Steps to reproduce]:

1. Open the Firefox browser with the profile from prerequisites.
2. Navigate to the "about:logins" page.
3. Click on the Menu button.
4. Select the “Import from a File…” option.
5. Select a non-CSV and click on the “Open” button from the “Import Logins File” picker.
6. Observe the “Import Error” modal.

[Expected result]:

• The "Unable to Read File Make sure you selected a CSV file.” message is displayed.
  [Actual result]:
• The “File Format Issue Incorrect or missing column headers. Make sure the file includes columns for username, password and URL.” message is displayed.

[Notes]:

• Attached a screenshot with the issue.

Comment 1

[Tim Giles [:tgiles]]

Technically, this behavior is correct but we can improve the string that appears in this scenario. We should help the user figure out why this error appears.

Comment 2

[kaira [:anshukaira]]

Hi. I would like to take up this issue if we are still up for this.
Thanks.

Comment 3

[Tim Giles [:tgiles]]

Kaira, thanks for being ready to take up this work. I don't have an improved string for this bug...so until then, I'm not sure any work can be done for this issue. I'll update the ticket once we have a better string for this case.

Comment 4

[kaira [:anshukaira]]

Yeah sure.
Thanks.

Comment 5

[Raluca Popovici, Desktop QA]

This issue is still reproducible on the latest Nightly 116.0a1(19-06-2023) using macOS 11.6.8.