Open Bug 1710712 Opened 5 years ago Updated 4 years ago

Firefox treating wacom pen input as touch input.

Categories

(Core :: DOM: UI Events & Focus Handling, defect, P3)

Firefox 88
defect

Tracking

()

People

(Reporter: hifey57775, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0

Steps to reproduce:

OS: Windows 10 19042.867
Tablet: Intuos CTH-690 wired | v 6.3.38-2
FireFox Version: 88.0 (64-bit)

A lot of problems with using my wacom intuos CTH-690 with firefox ( none of these problems in chrome ).

To reproduce use the versions as listed above.

Actual results:

  1. Firefox randomly stops receiving input from pen and freezes ( it looks like it but doesn't actually freeze, just stops receiving input ) but as soon as I move the cursor with my mouse it un-freezes. This freeze is quite common.
  2. Can't use most html buttons with my pen for e.g no reddit select flair button, no youtube/netflix play/pause buttons etc.
  3. Scrolling is highly unpredictable. Jumps from place to place, turning off smooth scrolling doesn't help. Additionally in firefox after scrolling it selects all the text from the point of scroll origin to end, this doesn't happen in chrome.

After some investigation I think I have found the cause of this problem, firefox is treating pen input as touch input ( I have a touch screen laptop, but still the problem isn't there on chrome ). When I use this site https://patrickhlauke.github.io/touch/tracker/tracker-force-pressure.html to test my pen, as soon as I put my pen on the surface of the table it registers it as touch, on lift up it goes back to pen. It shouldn't do this, instead it should always be pen ( when I am using my pen ).

Expected results:

what should have happened is firefox should treat pen input as pen input and NOT touch input. I believe this should fix these problems. Chrome does it correctly.

The Bugbug bot thinks this bug should belong to the 'Core::Layout: Form Controls' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Layout: Form Controls
Product: Firefox → Core
Component: Layout: Form Controls → DOM: UI Events & Focus Handling
Blocks: 1631377
Status: UNCONFIRMED → NEW
Ever confirmed: true
See Also: → 1705555
Severity: -- → S3
Priority: -- → P3

Firefox randomly stops receiving input from pen and freezes ( it looks like it but doesn't actually freeze, just stops receiving input ) but as soon as I move the cursor with my mouse it un-freezes. This freeze is quite common.

+1 on this.

This can be reproduced consistently simply by opening another Firefox window, whether it's history window, bookmark window, or private browsing window.

My current workaround is to click the title bar.

You need to log in before you can comment on or make changes to this bug.