1713807 - firefox has several problems working with Jaws screen reader

Status: RESOLVED FIXED

(Core :: Disability Access APIs, defect)

Description

[John Covici]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

downloaded Jaws screen reader 2021 May update then used firefox for some time.

Actual results:

In two cases Jaws stops talking. One is when typing into an edit box, Jaws is silent although the characters are entered. The other case is that Jaws stops talking when using the arrow keys or tabbing. Sometimes refreshing the patge restors functionality.

Expected results:

See above.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Toolkit::Reader Mode' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[James Teh [:Jamie]]

I wonder if this is related to bug 1714212.

Comment 3

[James Teh [:Jamie]]

Hi John. Has this issue been resolved for you in the latest Firefox release (now that bug 1714212 is fixed)?

Comment 4

[John Covici]

I am using nightly and I still get the problems. Jaws will stop responding at times and I either have to restart Jaws, or sometimes I can get things to work by refreshing the page.

Comment 5

[James Teh [:Jamie]]

This should be resolved by Cache the World, which is enabled by default in Firefox 113.