Closed Bug 1717144 Opened 4 years ago Closed 10 months ago

Can't right click to inspect element on Academia.edu

Categories

(Firefox :: Disability Access, defect, P3)

Firefox 88
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: erwinm, Unassigned)

Details

(Whiteboard: qa-not-actionable)

Attachments

(2 files)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:88.0) Gecko/20100101 Firefox/88.0

Steps to reproduce:

Visit https://www.academia.edu/11829077/Early_Trench_Tactics_in_the_French_Army_The_Second_Battle_of_Artois_May_June_1915?auto=download

Actual results:

Get hit with painful pulsing animation on the right side, screenshot attached.

Try to inspect element, but right-click menu never appears.

Expected results:

Right-click menu should appear, so users can inspect element, so users can identify the cause of any pain/animation.

I'm not currently using layout.frame_rate 1 because it's a pain to turn that setting on and off. But it would probably block this animation.

Hi MarjaE , on What Operating system are you seeing this ? I tried on Windows 10 as well as Mac but I cannot reproduce this issue, the page loads without issues and on the right side I'm seeing a few ads but nothing with that loading animation, also The Context menu is displayed for every item on that page. I will attach a screen recording , maybe you can point something out that I might be missing ?

I apologize for the screen shaking when inspecting an ad, it seems the page tries to scroll when devtools opens.

Component: Untriaged → Disability Access
Flags: needinfo?(erwinm)
Attached video motion1.mp4

MacOS 10.14.6, with Reduce Motion, on Firefox 88 with various safety fixes to block animation, increase font sizes, etc.

Flags: needinfo?(erwinm)

Still broken, still migraine-inducing for me.

It's also just as bad in Troubleshoot Mode.

The site can open with at least 3 different layouts, so it's hard to reproduce.

  1. Article in most of the screen, text unreadable small, sidebar on one side.

  2. Article in most of the screen, text unreadable small, pain/animation on right side, which is the version I've reported above.

  3. Article in full screen, text corrupt but readably sized, no sidebar or animation.

  1. Article in full screem, text unreadably small.
Whiteboard: qa-not-actionable

@MarjaE does this happen on any other websites, or just this site in particular?

If you navigate to about:config and view your modified preferences, do you have anything set?

Severity: -- → S3
Flags: needinfo?(erwinm)
Severity: S3 → S2
Priority: -- → P3

No and yes, respectively.

For example

accessibility.typeaheadfind.flashBar 0

browser.stopReloadAnimation.enabled false
browser.tabs.warnOnClose false

font settings such as

font.language.group x-western
font.minimum-size.x-cyrillic 20
font.minimum-size.x-unicode 20
font.minimum-size.x-western 20
font.name.monospace.x-cyrillic Andika
font.name.monospace.x-unicode Skeirs
font.name.monospace.x-western Andika

general.autoScroll false
general.smoothScroll false
general.smoothScroll.mouseWheel.migrationPercent 0

image.animation_mode none
layout.spellcheckDefault 0
lightweightThemes.usedThemes []
media.autoplay.block-event.enabled true
media.autoplay.blocking_policy 2
media.autoplay.default 5
media.block-autoplay-until-in-foreground false

media.videocontrols.picture-in-picture.video-toggle.enabled false

print.tab_modal.enabled false

toolkit.cosmeticAnimations.enabled false
toolkit.legacyUserProfileCustomizations.stylesheets true
toolkit.scrollbox.verticalScrollDistance 20

ui.caretBlinkTime 0
ui.prefersReducedMotion 1
xul.panel-animations.enabled false

Flags: needinfo?(erwinm)

Hi Morgan, I'm doing an assessment of all open S2 bugs as we head into Q4. I don't think this is an S2 given our current definition of S2 .
https://wiki.mozilla.org/BMO/UserGuide/BugFields#bug_severity says "(Serious) Major functionality/product severely impaired or a high impact issue and a satisfactory workaround does not exist."

This looks like an interaction with an ad blocker causing an ad to fail to load. Likely, without the ad blocker installed, this doesn't happen. Also, QA can't reproduce it, and it only happens on one site -- assuming it still happens (since this was 2 years ago). I'm clearing the Severity to ---- ; can you retriage? Thanks!

Severity: S2 → --
Flags: needinfo?(mreschenberg)
Severity: -- → S3
Flags: needinfo?(mreschenberg)

In my attempt to reproduce this bug, I came to a similar conclusion as Maire. This appears to be either no longer an issue, a niche edge case as mentioned, or both. Using a Mac with Sequoia, Firefox version 140.

I'd recommend closing this bug based off these observations.

Status: UNCONFIRMED → RESOLVED
Closed: 10 months ago
Resolution: --- → WORKSFORME
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