Open Bug 1720903 Opened 3 years ago Updated 2 years ago

Article Mode button and F9 doesn't work on https://www.betterhelp.com but shown and eligible to be shown based on article button

Categories

(Toolkit :: Reader Mode, defect, P3)

Product:
Toolkit
Component:
Reader Mode
Version:
Firefox 90
Type:
defect

Tracking

()

Tracking Flags:
Tracking Status
firefox-esr78 --- wontfix
firefox-esr91 --- wontfix
firefox90 --- wontfix
firefox91 --- wontfix
firefox92 --- wontfix
firefox93 --- wontfix
firefox94 --- wontfix
firefox95 --- wontfix
firefox97 --- wontfix
firefox98 --- wontfix
firefox99 --- wontfix
firefox100 --- wontfix

People

(Reporter: BLBENYAMIN9, Unassigned)

References

(Regression)

Details

(Keywords: regression)

Attachments

(2 files)

Screenshot on 2021-07-16 at 14:53:47.png
64.49 KB, image/png
Details
Reproducable
129.18 KB, image/png
Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0

Steps to reproduce:

  1. Go to https://www.betterhelp.com/advice/general/how-to-stop-feeling-like-i-just-want-to-run-away/
  2. Move mouse to URL bar
  3. Click the Article Button/F9
  4. Nothing happen

Actual results:

Webpage isn't converted to article view

Expected results:

Article mode should be opened and I can read it as article (and save it)

Error data null when clicking article button or F9

Attached image Reproducable —

Error is reproducable across platform android, linux, macos, windows.

Severity: -- → S1
status-firefox90: --- → affected
Component: Untriaged → Address Bar
OS: Unspecified → All
Priority: -- → P1
Hardware: Unspecified → All
Component: Address Bar → Reader Mode
Product: Firefox → Toolkit

Setting as S3 since this is non-critical functionality, though no workaround exists to still use the feature for this site.

Using mozregression, I narrowed this down to bug 1640490.

Severity: -- → S3
Status: UNCONFIRMED → NEW
status-firefox90: affected → wontfix
status-firefox91: --- → wontfix
status-firefox92: --- → affected
Ever confirmed: true
Flags: needinfo?(enndeakin)
Keywords: regression
Priority: -- → P3
Regressed by: 1640490
Has Regression Range: --- → yes

I don't think this actually a regression from 1640490. Readability.parse() returns null for this page.

Flags: needinfo?(enndeakin)

It's different error with blank body now, but it can render the title, only. is there any fix ever land on this? there're a lot of web pages that's long and I think Firefox should address it.

Just want to bump, this still a problem, and the page is blank after changing to reader mode. is there any fix in the future? Other browser works fine, only on firefox it is broken.

Hello, just want to bump... this is still a problem, does this mean Mozilla won't work on this?

Flags: needinfo?(gijskruitbosch+bugs)

This is a P3, so unlike P1/P2 bugs it's unlikely to be prioritized. There are over 200 other bugs on file against reader mode, and another 200 or so in the github repository that tracks bugs like this in the library we use, and at the moment our engineers are busy with other work (unrelated to reader mode). I can't really predict if or how or when that may or may not change in the (near) future, and if so, where this will rank against all the other bugs.

Flags: needinfo?(gijskruitbosch+bugs)
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