Version 89.x causes Earthlink mail problems
Categories
(Firefox :: Untriaged, defect)
Tracking
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People
(Reporter: lobed47463, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; rv:88.0) Gecko/20100101 Firefox/88.0
Steps to reproduce:
Allowed Firefox to automatically update to 89.x.
Actual results:
When opening Earthlink mail browser, the bookmarks and other drop downs lines are widely spaced apart on screen. Could not find a simple on-line fix that was not technically way over my head.
Expected results:
Expected the 89.x update to fix background security, hangups, freezes etc etc without affecting look of Earthlink mail screens. Forced Firefox back to older 88.x version and had to recreate lost bookmarks and favorites. Set Firefox now to not automatically update
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Comment 1•4 years ago
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The Bugbug bot thinks this bug should belong to the 'Firefox::Bookmarks & History' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
Hi lobed47463,
Unfortunately, I don't have a registered account in Earthlink mail browser, in order to confirm the issue myself. I was unable to create an account also.
Could you answer the following questions in order to further investigate this issue?
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Does this issue happen with a new profile? Here is a link on how to create a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Can you test the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode. -
Can you please see if you are able to reproduce this issue in Nightly? You can download it from here: https://nightly.mozilla.org/
Meanwhile, could you share with us screenshots or a screen recording where we can see the issue reproducing?
Regards,
Jerónimo.
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Updated•4 years ago
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Hi,
I closed this ticket due to lack of information as Resolved-Incomplete. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.
Regards,
Jerónimo.
Description
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